
Future of Service | 23rd November 2022 | Design Museum | London
Designing the experience of tomorrow
Whether good or bad, every day we experience the impact of design in our work and personal lives. At this year’s Future of Service conference, we will explore how we can all think about design differently to achieve better outcomes for our customers, our organisations, and wider society.

Future of Service | 23rd November 2022 | Design Museum | London
Designing the experience of tomorrow
Whether good or bad, every day we experience the impact of design in our work and personal lives. At this year’s Future of Service conference, we will explore how we can all think about design differently to achieve better outcomes for our customers, our organisations, and wider society.
Book your place at this exclusive, invite only event below
FutureOfService
FutureOfService
Meet our speakers
Join a series of thought provoking, industry experts who will share their on designing the experience of tomorrow.
The day will be hosted by Natasha Kaplinsky, one of the UK’s leading TV news broadcasters. Natasha will introduce a series of keynote speakers, including Paralympian, Crossbench Peer and presenter Baroness Tanni Grey-Thompson, Vice-Chairman, Ogilvy UK and author Rory Sutherland, and Sebastien Borget, COO and Co-founder of The Sandbox, the decentralised gaming virtual world.

Natasha Kaplinsky
Newsreader, Journalist, Television Presenter

Baroness Tanni Grey-Thompson
Paralympian, Politician, Television Presenter

Rory Sutherland
Vice-Chairman, Ogilvy UK

Sam Barnett
President/Partner at Entrepreneur First, Full Time Artist at sambarnett.art

Sebastien Borget
COO and Co-founder of The Sandbox

Olivier Duha
Co-Founder and CEO of Webhelp
WHAT'S ON THE AGENDA?
We’ll be looking at the power of design through a diverse range topics supported by thought leaders, disrupters, customer experience experts, operational leaders and business influencers, who will share their insights and knowledge on how design has influenced the latest trends in customer experience design, transformation and created new ways of working.
We'll also create space for multiple networking opportunities throughout the day, offering the chance to discuss, debate and share thinking with your C-suite peers.
WHAT'S ON THE AGENDA?
We’ll be looking at the power of design through a diverse range topics supported by thought leaders, disrupters, customer experience experts, operational leaders and business influencers, who will share their insights and knowledge on how design has influenced the latest trends in customer experience design, transformation and created new ways of working.
We'll also create space for multiple networking opportunities throughout the day, offering the chance to discuss, debate and share thinking with your C-suite peers.
200 Delegates I 9 Sessions I 10+ Expert speakers I 1 Iconic venue
Reserve your space today at one of London’s most inspirational and contemporary locations and get ready to be inspired by a series of thought provoking and engaging speakers
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In the event, hosted at the Alliance Manchester Business School (AMBS) we explored how the right use of data and technology can generate peak performance, with an action-packed agenda driven by industry experts that provided an invaluable learning experience from beginning to end.