Future of Service | 23rd November 2022 | Design Museum | London

Designing the experience of tomorrow

Whether good or bad, every day we experience the impact of design in our work and personal lives. At this year’s Future of Service conference, we will explore how we can all think about design differently to achieve better outcomes for our customers, our organisations, and wider society.

Register Now

Future of Service | 23rd November 2022 | Design Museum | London

Designing the experience of tomorrow

Whether good or bad, every day we experience the impact of design in our work and personal lives. At this year’s Future of Service conference, we will explore how we can all think about design differently to achieve better outcomes for our customers, our organisations, and wider society.

Register Now

Book your place at this exclusive,invite only event below

Register Now

Book your place at this exclusive, invite only event below

Register Now

FutureOfService

FutureOfService

Meet our speakers

Join a series of thought provoking, industry experts who will share their on designing the experience of tomorrow.

The day will be hosted by Natasha Kaplinsky, one of the UK’s leading TV news broadcasters. Natasha will introduce a series of keynote speakers, including Paralympian, Crossbench Peer and presenter Baroness Tanni Grey-Thompson, Vice-Chairman, Ogilvy UK and author Rory Sutherland, and Sebastien Borget, COO and Co-founder of The Sandbox, the decentralised gaming virtual world.

WHAT'S ON THE AGENDA?

We’ll be looking at the power of design through a diverse range topics supported by thought leaders, disrupters, customer experience experts, operational leaders and business influencers, who will share their insights and knowledge on how design has influenced the latest trends in customer experience design, transformation and created new ways of working. 

We'll also create space for multiple networking opportunities throughout the day, offering the chance to discuss, debate and share thinking with your C-suite peers.

WHAT'S ON THE AGENDA?

We’ll be looking at the power of design through a diverse range topics supported by thought leaders, disrupters, customer experience experts, operational leaders and business influencers, who will share their insights and knowledge on how design has influenced the latest trends in customer experience design, transformation and created new ways of working. 

We'll also create space for multiple networking opportunities throughout the day, offering the chance to discuss, debate and share thinking with your C-suite peers.

200 Delegates I 9 Sessions I 10+ Expert speakers I 1 Iconic venue

Reserve your space today at one of London’s most inspirational and contemporary locations and get ready to be inspired by a series of thought provoking and engaging speakers
Register Now

Previous attendees

Previous attendees

Future of Service May 2022

How to achieve peak performance using data and technology

In the event, hosted at the Alliance Manchester Business School (AMBS) we explored how the right use of data and technology can generate peak performance, with an action-packed agenda driven by industry experts that provided an invaluable learning experience from beginning to end.

Join us at the Future of Service Conference 2022 and design the experience of tomorrow

Register Now