40 Articles and Podcasts
Procedures
01 – List of Webhelp entities bound by the Privacy Policy : last edit 22/10/2019 02 – Definitions for privacy [...]
Privacy Policies – BCRs
Webhelp BCRs (Processor and Controller) – Privacy Policy 1 – Webhelp BCRs / Global Privacy Policy (Controller & Processor) Webhelp [...]
Adoption of the Organization Model of Legislative Decree 231/2001
The Model represents, in accordance with Art. 6, paragraph 1, lett. a) of the Decree, an act issued by the [...]
Customer Complaints
Webhelp Payment Services and its staff work tirelessly to ensure that it permanently provides you with the best quality service, [...]
Accreditations
Webhelp Payment Services is accredited to carry out a range of actions including international debt recovery for and on behalf [...]
Webhelp Recruitment Privacy Policy
Webhelp Recruitment Privacy Policy At Webhelp, we believe that protecting Personal data is not only a matter of security or [...]
Website Privacy Policy
At Webhelp, we believe that protecting Personal data is not only a matter of security or compliance with a particular [...]
Website Terms & Conditions
Terms and conditions and legal mentions The hereby Terms and Conditions apply to the website available at the address www.webhelp.com or any [...]
The future of travel in the post COVID world
The arrival of COVID-19 may have changed the travel industry forever. We’ve asked sector expert, and Webhelp Group Chief Sector […]
Webhelp “Think Human”
Webhelp rings in its next phase of strategic development with new brand Paris-headquartered Webhelp, the European leader in customer experience […]
Groupe Bruxelles Lambert enters into exclusive negotiations for the acquisition of the Webhelp group
GBL announces today it has entered into exclusive negotiations to acquire a majority stake in the Webhelp group, together with […]
Webhelp’s market expansion strategies in the contact centre outsourcing market earn it accolades from Frost & Sullivan
Webhelp’s keen focus on agile customer experience (CX) solutions has helped it grow across Europe in an intensely competitive market […]
Webhelp group agrees to acquire Sellbytel in transformational transaction
Acquisition strengthens Webhelp’s position in the European CRM BPO Market Webhelp Group, a leading global BPO and customer experience […]
WEBHELP STYRKER DERES FØRENDE NEARSHORE PORTFOLIO
Overtagelse af det førende flersproglige kundeservicefirma Runway BPO gennemført PARIS, d. 16. maj 2018 – Globalt førende BPO- og kundeservicevirksomhed, […]
Artificial Intelligence: a new era of transformation for customer relations
ARTIFICIAL INTELLIGENCE: A LEVER TO INCREASE HUMAN CAPITAL [PROSPECTIVE OUTLOOK] (Catherine Fauchoux – Global Innovation Research Manager) As European market […]
GDPR: rethinking our relationship with data
GDPR[1]—these four letters are inescapable as we begin the year 2018. Amid concerns, both real and imagined, and contradicting opinions, […]
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