I have no experience in this area. Is that an issue? Do you have a training plan?

Your life experience and personality can contribute to your new career more than you think! Indeed, customer service excellence is what makes Webhelp stand out from competitors. It’s why some of the greatest brands in the world choose to work with us and put their customers in our care. But your previous experience – vocational, academic, internships, on the job – is already a great starting point.
You may live it up in Lisbon or admire the centuries-old architecture in the Youth Capital of Portugal, Braga. Or maybe a wine tasting tour in Porto followed by a relaxing day at the beach is more up your alley. But you will also develop exceptional skills that can be easily transferable to other areas of your life – be it in the relationships with your partner, friends and family or in another job.
We provide an extensive initial training plan of 2 to 4 weeks. You will learn how to deliver superb customer service and we’ll equip you with everything you need to know about the project. Apart from this, we have continuous development programs and career path sessions to help you determine in what role you’d like to continue with us in the long term.