“Making business more human” means that as an employer, we take concrete actions to foster more inclusion in the workforce.

Our goals:

• Hire 10-15% recruits via impact hiring in 2025
• Reach 40% women in Leadership Team by 2025
• Maintain or exceed our current DEI Index in Your Call (4,03/5)
  

Some of our #MoreForPeople 2022 achievements across the Webhelp world:

• In February 2022, Webhelp was named a Leading Impact Sourcing Provider by the IAOP and the Rockefeller Foundation, at the 2022 Global Impact Sourcing Awards.
• In March 2022, we launched our Break the Bias campaign for International Women’s Day as well as our Women @ Webhelp global program.
• In February 2021, Webhelp Braga (Portugal) was awarded Great Place to Work for the 3^rd time in a row.
• In May2021, Webhelp Suriname has signed the Paramaribo LGBTQ+ charter.
• In June 2021, Webhelp Ivory Coast was awarded Disability Committed Company (Prix de l’Entreprise Handi Engagée).
• As of August 2021, Webhelp has recruited more than 3000 new colleagues through our impact hiring initiative.
• Since Summer, Webhelp UK installs Automatic External Defibrillators (AED) on all its sites and make them available to our local communities.

In August, Webhelp Senegal celebrated their Cultural Regional Diversity and the Teranga (“hospitality) through an impressive festival.

“Making business more human” means that as a corporate citizen, we do more for the planet and future generations by reducing our carbon footprint.

Our goal:

We are currently working on establishing our new Carbon Footprint reduction target, in line with SBTi standards. Stay tuned!

Some of our #MoreForPlanet 2022 achievements across the Webhelp world:

• Like every year, Webhelpers from the Netherlands celebrated Warm Sweater Day – reducing their heating by 1° to save 6% energy and CO2e.
• In July, Webhelp Grece opened its new bioclimatic office in the center of Athens, reducing its emissions by 70% compared to traditional buildings.
• Since August, Webhelp UK is switching to 100% LED on the Derby site, reducing energy consumption up to 80% and increasing lights’ lifespan by up to 5 times.
• In September, we combined our annual Kilometer Challenge – with more than 2000 participants – with plogging (contraction of jogging and picking up trash in Swedsih) for the World Clean Up Day and throughout the whole month.

“Making business more human” means that as a business leader, we do more for business ethics by raising our ESG standards for suppliers & clients & employees.

We respect and believe in human integrity by committing to high ethical standards vis-à-vis ourselves and others, through our Code of Conduct, respect of data protection rules and expectations we consistently have towards our clients and suppliers. Integrity has been at the heart of our values since the beginning of Webhelp.
Code of conduct

Antibribery Policy

Privacy policies and BCRs

Our goal:

Enroll 100% of our suppliers in our Sustainable Procurement Program by 2025

Some of our #MoreForProgress 2022 achievements across the Webhelp world:

• In February 2022, the CNIL approved Webhelp’s Binding Corporate Rules (BCR).
• In June, Webhelp Switzerland obtained the Ecovadis Silver certification.
• In July 2021, Webhelp Region FR renewed its ISO 9001 certification.
• In August 2021, Webhelp France obtained the Ecovadis Silver certification.
• In September 2021, Webhelp Greece and Romania became ISO 27001 certified.

“Making business more human” means that as a philanthropist, we do more for our Local Communities through Think Human Foundation.

Launched in May 2020, Think Human Foundation’s mission is to empower youth through training on digital literacy and the social and emotional skills needed to find their place in their life and the professional world in all the countries where the Webhelp Group operates.

Our goal:

Impact 2000 young people every year through training on digital and soft skills by 2025

Discover all the initiatives on thinkhumanfoundation.org