Royal seal of approval for HEROtsc

HEROtsc Dearne Valley receives official visit from the Duke of York.

 

 

 

 

 

 

The South Yorkshire centre has been a part of the HEROtsc network since 2004 and employee numbers there have virtually trebled in the past eight years.

Over 830 staff now work there for clients such as Vodafone, E-on and Office Depot and a number of employees had the chance to meet and chat with our VIP visitor as he toured the site – regularly stopping to chat en route.

Welcomed by Sunil Kant Munjal, HEROtsc Chairman and escorted round the site by company CEO David Turner, the Duke was keen to speak to as many staff as possible and learn many aspects of the job.

The Royal visitor asked a variety of questions. “How long have you worked here” “What opportunities have you had to progress?” – the positive and confident answers explaining why the site continues to grow with an ongoing recruitment and training programme to bring new jobs to the area.

The fact that the Duke of York stayed well over his allotted time and spoke to so many of our staff underlines the positive impression they made with him. - David Turner, CEO

At the end of an informative visit, His Royal Highness unveiled a commemorative plaque and had words of encouragement and praise for the staff he had met.

His Royal Highness visited HEROtsc following an invitation extended by Sunil Kant Munjal, HEROtsc Chairman, during The Duke of York’s Diamond Jubilee visit to India in May of this year..

David Turner was delighted at the visit and the response from His Royal Highness.

“The Duke of York had a busy diary on the day – with a number of different engagements in the area,” said the CEO. “The fact that he stayed well over his allotted time and spoke to so many of our staff underlines the positive impression they made with him.

“I was immensely proud of them all.”


Philippe BROUTIN, nouveau Directeur Général de Webhelp Maroc

Olivier DUHA et Frédéric JOUSSET, Co-Présidents du Groupe Webhelp, ont le plaisir d'annoncer la nomination de Philippe Broutin au poste de Directeur Général de Webhelp Maroc.

PHILIPPE BROUTIN, DIRECTEUR GÉNÉRAL 

Diplômé de l’Ecole Supérieure de Commerce de Poitiers, il débute sa carrière en Australie au sein du Groupe Veolia Environnement. Il rejoint ensuite le Groupe XEROX où il exercera des fonctions de directions commerciales pendant sept ans. En 2006, Philippe s’installe au Maroc et intègre DELL, successivement en tant que directeur commercial du marché PC Grand Public France, puis du marché Périphériques et Consommables (Grand Public et PME) pour l’Europe du sud. En 2007, il rejoint Webhelp en qualité de Directeur des Sites de Fès avant d’être nommé Directeur Général de Webhelp Maroc en 2012.

Pour plus d'information à propos de Webhelp Maroc, n'hésitez pas à consulter le PDF associé.

 

 


Royal visit for HEROtsc

HRH The Duke of York to visit HEROtsc Dearne Valley Centre.

 

 

 

 

 

One of the UK’s fastest growing customer management companies is to receive a royal visit later this week.

The Duke of York, KG will visit the Dearne Valley (Rotherham) operation of HEROtsc on Thursday (September 20) and learn more of the philosophies and innovative training programmes that have seen staff numbers on the site nearly treble in the past eight years.

His Royal Highness is visiting following an invitation extended by Sunil Kant Munjal, HEROtsc Chairman, during The Duke of York’s Diamond Jubilee visit to India in May 2012.

When HEROtsc took over the former T-Mobile site in 2004, staff numbers had dwindled to less than 300. Today the thriving South Yorkshire centre has over 830 employees working for leading trade names such as Vodafone, E.ON and Office Depot – with an ongoing recruitment and training programme to bring new jobs to the area.

Chief Executive Officer David Turner will escort His Royal Highness around the site on Thursday and he is proud of the company’s UK-wide growth in recent years – in particular the increasing role of the Dearne Valley operation.

I am confident that His Royal Highness will find his visit here both interesting and enlightening. We are proud of our achievements here – and determined to keep on the front foot. -  David Turner, CEO

“We are well aware of our importance to the community and are delighted that has been recognised by The Duke of York.

“In difficult economic times, we have managed to grow our business, from long-term strategic partnerships with blue chip clients and bring vital jobs here and across other areas of the UK.

“A large percentage of that recruitment is among 16 to 24 year olds, where there is great concern nationwide at the high level of unemployment in that age group.

“His Royal Highness is particularly interested in all aspects of youth training and employment and during his visit he will meet our Head of Youth Employability and be given an overview of our in-house training programme – our Customer Excellence Academy.

“The Duke of York will meet a cross-section of our staff - from senior managers to recent recruits and, I hope, be impressed by the can-do attitude and professionalism of all.

“I am confident that His Royal Highness will find his visit here both interesting and enlightening. We are proud of our achievements here – and determined to keep on the front foot.”

HEROtsc is one of the UK’s leading customer management companies – with 5350 staff spread over 10 UK sites.