Our approach is constantly evolving, always at the forefront of the latest innovations in enterprise-ready technology. Leveraging generative AI to power your customer relationships is yet another example of this thinking.
Unlike readily available ‘off-the-shelf’ generative AI applications which use public data, such as ChatGPT and Bard, we harness your proprietary data to develop tailored applications powered by Generative AI.
By applying your brand guidelines and operational standards, we deliver solutions with your DNA at the heart, perfectly representing your brand to customers and supercharging your CX operations and business processes.
Webhelp continua a superare i risultati del settore grazie al suo portfolio di soluzioni di nuova generazione, alimentato da consulenze CX di alto livello, analisi avanzate, AI, automazione e tecnologia omnichannel. Combinando sapientemente tutto questo con le loro persone dedicate e qualificate, continuano ad fornire un'esperienza eccezionale ai clienti.
L'impegno dell'azienda in materia di sicurezza e privacy dei dati, per quanto riguarda l'implementazione di strumenti e processi per la protezione dei dati dei clienti, è forte rispetto ad altri leader del CS BPO.
Group Chief Information Officer
Managing Director, CX Services
Gobeyond Partners
Mélanie Hentgès, Managing Director of Gobeyond Partners France, a Webhelp Group company.
She started out as a consultant, working with PwC, Competitiveness Group, and Capgemini working in France and internationally, before joining SFR, a major French telco, for 8 years in senior Innovation and Marketing & Retail positions. In 2017, Mélanie joined FnacDarty as Director of Marketing & Customer Experience, before joining Webhelp Group in 2021 to head up Gobeyond Partners for the France region.
For the past 6 years, Gobeyond Partners has worked with French and global groups domestically and internationally to improve customer journeys and develop customer experience strategies.
Head of Tech Portfolio
Webhelp
Il nostro team di esperti è qui per:
Per opportunità di lavoro o richieste di informazioni sulle risorse umane, visitate il nostro sito dedicato alle carriere.
Qui puoi consultare le nostre opportunità di lavoro o fai clic qui per metterti in contatto con il nostro Team Recruitment.
Visita Webhelp Career
Contatta i nostri colleghi del Recruitment