5 Articles and Podcasts
Customer engagement key to driving value in insurance

Helen Murray, Chief Customer Solutions Officer at Webhelp UK, argues customer engagement is key to turning insurance from a community […]

Webhelp UK shortlisted for six National Customer Experience Awards

We’re delighted to be selected as a finalist in the UK Customer Experience Awards 2014. Now in their fifth year, […]

300 NEW CUSTOMER FACING ROLES FOR DERBY

       ·         EE partners with Webhelp UK to create roles in Derby for its customer facing division, bringing […]

Customer experience optimisation in insurance

Every industry battles its fair share of challenges while optimising their customers’ experiences – across channels and product/service portfolios. The […]

Webhelp UK’s Weekly Customer Experience Paper

This week’s customer experience paper contains the latest news and articles on customer service, customer experience optimisation and omni-channel customer […]

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