Customer experience professionals from across Webhelp’s UK sites have been giving up their time for local causes and organisations. Donating […]
The face of customer engagement is constantly changing. Although traditional forms of communication still play a predominant role in conversations […]
Businesses are still not realising the potential of social media and other new channels to engage with their customers, by […]
Jim Findlay, Business Solutions Consultant at Webhelp UK, discusses Webhelp’s Discovery/ Innovation labs and capabilities in analytics. Jim talks about […]
For many organisations, consolidating their contact centre operations is a first step towards transformation of their customer engagement capability. The […]
In light of its latest client win, customer experience firm Webhelp UK’s ongoing plans to further develop its office in […]
Retailers often ignore the need for a seamless omni-channel customer experience, focussing on upselling and cross-selling rather than the customer […]
Webhelp UK in Kilmarnock has been awarded a silver accreditation from the Scottish Centre for Healthy Working Lives. The customer […]