9 Articles and Podcasts
Webhelp UK Rothesay and Macmillan team up to create on-site info hub

Customer experience professionals at Webhelp UKÂ’s Rothesay site have teamed up with Macmillan to provide information for those affected by […]

Big Data: Personalisation for Profit

McKinsey estimates that a retailer using big data to the full has the potential to increase its operating margin by […]

Interpreting big data: improving profitability & customer retention

Helen Murray, Chief Customer Solutions Officer for leading customer engagement provider, Webhelp UK, argues analysing Big Data needn’t be as […]

Webhelp UK team scores with Bairns visit

Team members at customer experience management company Webhelp UK’s Larbert site received a visit from the Falkirk FC squad this […]

Webhelp’s Derby site raises money and understanding during Ramadan

Customer experience professionals from Webhelp UK in Derby have raised £1700 for the Al Falah Trust. Webhelp Engagement Ambassadors organised […]

Glasgow’s language advantage

David has previously discussed the significance of language capability in operational consolidation strategies. Evaluating language needs based on demand and […]

Friends and families join in Webhelp fun day

Webhelp hosted a family fun day at its Kilmarnock site for team members, their friends and family.  The event included […]

Webhelp UK shortlisted for three top industry awards

Webhelp UK has been has been shortlisted for three top industry awards at the CCA Excellence Awards, due to be […]

Webhelp UK gets ready to welcome The Recruit

The Recruit is a highly innovative and unique learning project developed by Inverclyde Council. Based on a similar premise to […]