10 Articles and Podcasts
Webhelp feature – BBC Radio Derby

Qamer Hussain, our Derby-based Customer Experience Manager, recently spoke to local broadcaster BBC Radio Derby on the challenges of working […]

Recruitment continues in Greenock

  Webhelp UK is currently recruiting for 20 customer service advisors at its site in Greenock which services a range […]

Is your Business Part of the 90% Neglecting the Customer Experience?

First published by www.freshbusinessthinking.com By Helen Murray, Chief Customer Solutions Officer, Webhelp UK Today, the customer holds all the cards. […]

When you are not listening to the Voice of your Customer..listen to Helen!

  This month’s blog expores the simplicity of VOC…READ ME

Webhelp UK’s Customer Experience Paper

Our latest customer experience paper covers top stories this week on nurturing customer loyalty and how customer centricity can accelerate […]

Making business sense of the Voice of the Customer

With customers interacting on more channels than ever before, businesses are able to paint a detailed picture of what their […]

First stop…Romania

Business Solutions Director at Webhelp Netherlands, Jasper Klootwijk,explains how on a recent trip to Romania he was struck by the […]

Time to tune in

Time to tune in: a quick to digest visual of the how and the why of Voice of the Customer […]

Businesses are failing to recognise the wider benefits of Voice of the Customer

Voice of the Customer (VOC) is probably the most talked about subject in customer management circles right now but it’s […]

Webhelp UK shortlisted for three UK Customer Experience Awards

Customer experience provider, Webhelp UK, has been shortlisted in three categories at this year’s prestigious UK Customer Experience Awards, taking […]