I sometimes attend conferences and events that are still just focused on the catch all strategy ‘outsourcing’. Of course, ten […]
In the old days rudimentary cost reduction was the primary aim of most outsourced customer management relationships. Performance was driven […]
UK retail banking has been through quite a change in the past 6 or 7 years from the previously unimagined […]
With many businesses finding themselves in an increasingly international market, it is appealing to service the majority of Europe from […]
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Leading BPO provider, Webhelp, cooked up a culinary storm in India to raise £2100 for a children’s welfare charity. Corporate […]
GoExcellent certifies Nordic assignment in the COPC OSP Standard* 2015-09-11 STOCKHOLM GoExcellent has achieved compliance for a Nordic assignment COPC […]
Webhelp UK has been shortlisted for three prestigious industry accolades at this year’s CCA Excellence Awards, taking place in Glasgow […]
Webhelp Team Leader, Gavin Miller, discusses the benefits of bringing some calm to those Monday mornings. Read up on it […]
by Gavin Miller, Team Leader at Webhelp Greenock “A fast paced changing environment”. This is normally the first thing you read […]