Consulting firm Kurt Salmon recently published their 2015 analysis of the retail omnichannel market in Europe. Being British and focused on […]

In a recent blog I explored a new approach to outbound calls. By using an intelligence-led analytic approach to outbound calls […]

I’ve written previously about the wave of “challenger banks” sweeping the UK banking and financial services market. There is a great […]

On my travels, Germany is becoming one of my most frequented destinations, the Ruhrgebiet region in particular over the past […]

Webhelp UK has furthered its commitment to people development by hosting a company-wide tribute day across its 12 UK sites […]

Webhelp UK welcomed Deputy Mayor, Councillor Mark Tittley (pictured with Director of Service Clive Martison), and Deputy Mayoress, Mrs Jill […]

In his latest blog post Webhelp CEO David Turner explains the great opportunity for brands in the banking sector to […]

Approaching prospects in a manner that they are comfortable with and receptive to isn’t a new concept in face-to-face sales. […]

You might assume that retailers across the world are equally enthused about the opportunities offered by the omnichannel, but there […]

Webhelp has announced a 20 per cent drop in its energy consumption over the last four years. Average monthly usage […]