9 Articles and Podcasts
Webhelp raises awareness of homelessness in South Africa

Webhelp executives in SA to join The CEO SleepOut™ JOHANNESBURG, July 27, 2016 – Craig Gibson, CEO of Webhelp SA, […]

How Collaboration Leads to Transformation

I have been thinking a lot recently about the way that modern organisations are changing their internal structure. Much of […]

Webhelp selected by Unilever to deliver European customer contact services

FALKIRK, July 13, 2016 – Global customer experience and business process outsourcer, Webhelp, has been selected by international consumer goods giant […]

Webhelp praises inaugural Viva Technology

Webhelp, Europe’s third largest customer experience and BPO (Business Process Outsourcing) company, has praised the organisers of the inaugural Viva […]

Snapchat best practices

A major contributor of Snapchat‘s appeal and meteoric rise among teens, was that their parents weren’t on it. Facebook was […]

Webhelp Names IADVIZE As The Overall Customer Experience Challenge Winner At VIVA TECHNOLOGY 2016

PARIS, July 7, 2016 – Webhelp has announced the winners of the six customer experience challenges set by the outsourcer, […]

Webhelp shortlisted in four categories at the 2016 UK Customer Experience Awards

FALKIRK, July 7, 2016 – Webhelp has been named as a finalist in four categories at this year’s UK Customer […]

Webhelp Announces Acquisition of CONTACT2VALUE

FALKIRK, July 6, 2016 – Webhelp, has today announced the acquisition of top Dutch customer experience firm Contact2Value. Contact2Value is […]

Are High Street Stores Now The Weakest Link For Retailers?

As I have often detailed here, omnichannel is here to stay. Customer expectations today demand that the experience they have […]

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