12 Articles and Podcasts
Rothesay Advisors Raise Money for Children’s Cancer Hospital

A four-woman team from leading global customer experience company, Webhelp, has raised almost £600 for a local children’s hospital.   […]

Webhelp Shortlisted for Five BPeSA Awards

Following hot on the heels of its success at the 2016 CCMG Awards on Saturday, Aug 27, leading global customer […]

Hat Trick of Wins for Webhelp in the 2016 CCMG Awards

The Team Secured Wins In All Shortlisted Categories Leading global customer experience and business process outsourcing company, Webhelp, secured a […]

What’s The Real ROI When Investing in CX?

It’s clear that the experience a customer has when engaging with a brand shapes their perception of that company. This […]

Are You Ready for a Revolution in Retail Banking?

Regulation and technology set to bring unprecedented change to retail banking customer experience By the end of this decade a […]

The UK Retail Banking Customer Experience… 2026?

What will retail banking look like 10 years from now? With innovations in AI, apps and customer data use, the […]

WEBHELP SHORTLISTED FOR THREE AWARDS AT THE 2016 EUROPEAN CONTACT CENTRE & CUSTOMER SERVICE AWARDS

Leading global customer experience and business process outsourcing company, Webhelp, has been named as a finalist in three categories at […]

Webhelp Shortlisted for Three Awards at the 2016 European Contact Centre & Customer Service Awards

Leading global customer experience and business process outsourcing company, Webhelp, has been named as a finalist in three categories at […]

Webhelp Shortlisted for Top Environmental Award

Leading global customer experience and business process outsourcing company, Webhelp, has been shortlisted for this year’s Vision in Business for […]

Webhelp Colleagues Named Finalists in the 2016 CCMG Awards

Leading global customer experience and business process outsourcing company, Webhelp, is celebrating the naming of four of its South Africa […]

Customer experience joins marketing in the boardroom

Webhelp talks to Anne-Marie Forsyth at the CCA on the subject of the marketing connected contact centre The key metric […]

How To Win The Customer Loyalty War

HOW DATA SHARING COULD BE THE KEY TO UNLOCKING PROFITABILITY Companies are missing out on the single biggest opportunity to […]

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