13 Articles and Podcasts
Omni-channel in Retail is Essential for Success in 2017

I’ve often commented about the importance of omni-channel for all sectors, but particularly retail and hospitality. However, no matter how […]

Roy Zaal shortlisted for the Young Sales Professional of the Year Award

Business Consultant Roy Zaal has been named as a finalist in the category Young Sales Professional in this year’s SMA […]

The Role that New Technology will Have in the Customer Experience

New innovations are changing the customer experience. Developments in artificial intelligence are enabling more effective, efficient working for customer experience professionals […]

Smart Sales and How B2B Relationships Are Changing

B2B relationships, and the sales that result from them, are a fascinating topic. The psychology of sales in itself is […]

Webhelp Announces Debt Refinancing

Webhelp, a global leader in business process outsourcing (BPO), has announced the closing of a €75m add-on and a re-pricing […]

Webhelp Becomes Key Partner in New Global Food Sales Initiative, Gourming

Webhelp has been selected as the financial transaction and customer experience partner for the new Gourming initiative launched in Paris […]

Kay Burley Thanks Webhelp’s Falkirk Team for Helping to Launch Sky Mobile

Sky TV News presenter Kay Burley paid a surprise visit to Webhelp’s offices in Falkirk last week to thank the […]

SHEFFIELD TEAM GIVES FESTIVE BOOST TO LOCAL HOSPICE

Webhelp colleagues in Sheffield have got the new year off to a caring start by giving a local cancer care […]

The Late Payments Epidemic

  Outstanding invoices are a nightmare for any company. Business leaders already have to manage clients, ensure delivery and make […]

Marketplace : Vendeurs, Pure Players et Distributeurs, quel est votre rôle ?

Sur une marketplace B2B on peut retrouver trois types d’acteurs : ceux qui la rejoignent, c’est-à-dire les vendeurs, et ceux qui […]

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