September 2017 | Webhelp.com

Many retailers are now fighting daily cyber attacks

Cyberattacks and data breaches are becoming more common in the retail industry. New research found that 16% of retailers are being […]

[INFOGRAPHIC] UK SHOPPERS HAVE EMBRACED THE ONLINE REVOLUTION

95% of Brits have bought something online in the last six months according to research conducted by leading global customer […]

How retailers are turning to drones to increase delivery speed

Last year Amazon made the first ever drone delivery of a package ordered by a customer in the UK. 13 […]

Webhelp and Content Guru Unveil Customer Engagement Partnership

Content Guru has entered into an important new partnership with leading global customer experience expert, Webhelp. This partnership will […]

WhatsApp launches new business features for customer service

This week’s #techenabler vlog. Webhelp Innovation Director David Pattman’s view on the announcement by WhatsApp about the launch of their […]

The development of multilingual hubs for an improved customer service

Outsourcing has changed dramatically in recent years. A decade ago most companies exploring an outsourcing strategy were looking to reduce […]

IA, chatbots, phygital et réalité augmentée s’affichent à Paris Retail Week 2017

Les professionnels du point de vente et du e-commerce se sont donnés rendez-vous à Paris Retail Week 2017, du 19 […]

Improve cash flow and build a healthier business

Every company needs cash, but more importantly every company needs cash flow. Keeping on top of what is owed and […]

Webhelp Becomes Key Player in Regtech BPO with Acquisition of GreenPoint

Leading global customer experience and BPO company, Webhelp, has announced the acquisition of top French firm, GreenPoint. GreenPoint is […]

Derby Man Shines at Webhelp’s Star Awards

Craig Bunting, a technical advisor at Webhelp’s Derby site, has been named the Role Model of the Year at […]

Glasgow Teams Top Star Chart in Webhelp’s Annual Awards

Leading global customer experience and business process outsourcing expert, Webhelp, has named the Glasgow-based Sainsbury’s operations and project implementation teams […]

Double Star Success for Webhelp in Cardiff

Leading global customer experience and business process outsourcer has recognised the top talent at its Cardiff site at the business’ […]

Webhelp Celebrates a Duo of Stars in Kilmarnock

Leading global customer experience and business process outsourcer has recognised the top talent at its Kilmarnock site at the business’ […]

Double Celebration for Webhelp Stars in Sheffield

Leading global customer experience and business process outsourcer has recognised the top talent at its Sheffield site at the business’ […]

The strategic C-suite role and digital transformation

This week’s #techenabler vlog. Webhelp Innovation Director David Pattman’s view of the future of IT, innovation and customer experience. How […]

Building a new sales solution for your business

What is the most important part of your business in the sales process today? The immediate answer might be the […]

Planning a customer-centric digital marketing strategy

How do your customers learn about your products? Did you place ads or use a strategic marketing plan to inform […]

Are Mobile Devices Taking Over Online Shopping?

Not according to the latest consumer research by leading global customer experience and business process outsourcing business, Webhelp. According to […]

Webhelp Celebrates a Galaxy of Stars In Annual Awards

Leading global customer experience and business process outsourcer, Webhelp, has recognised the top talent from across its UK sites at […]

Webhelp Celebrates a Galaxy of Stars from Dearne Valley

Leading global customer experience and business process outsourcer has recognised the top talent at its Rotherham site at the business’ […]