24 Articles and Podcasts
Falkirk Woman is Webhelp’s Brightest Star

Falkirk’s Megan-Rose Bell has been named Webhelp’s Brightest Star in the company’s seventh annual Star Awards. The leading global customer […]

Will robots transform the retail customer experience?

Robots are endlessly in the news in recent months. They are moving from the factory to shop floor and contact […]

Webhelp Nominated for Nine Awards in Customer Experience, HR and Environment

  November will be a busy month of awards ceremonies for leading global customer experience and business process outsourcing expert, […]

Why are customers visiting your shops without buying anything?

New figures from ForeSee research suggest that around 50% of visitors to retail shops never have any intention of making a […]

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