Industry analysts are always making predictions about how companies and entire industries are changing – Customer Experience is no exception. […]
Ronald van Schijndel has been appointed as the new CEO of Webhelp the Netherlands. Ronald steps into this role following […]
The Webhelp team will be attending the RetailWeek Live event in London on March 7th and 8th. I’ve been taking a look […]
The Webhelp team will be attending the Retail Week Live event in London on March 7th and 8th. A panel […]
Insurance is an ancient business. Humans have always understood risk and organisations have offered protection against risk for hundreds of […]
Banking is one of the fastest changing industries in the world at present. The traditional incumbents are implementing many new […]
When talking to people about telematics-based car insurance policies I often see quite negative reactions. People often fear a loss […]
Tot ons groot verdriet is afgelopen maandag 5 februari onze vriend, collega en CEO Gert-Jan Morsink op 55-jarige leeftijd volkomen […]
Last week BBC interviewed Craig Donaldson, the founder and CEO of Metro Bank as part of their ‘Boardroom Stories’ series […]
The UK retail banking sector is developing quickly. In fact, banking is one of the fastest changing industries in the […]