14 Articles and Podcasts
Webhelp and SKY make it a hat trick of awards

London, UK, 30/11/2018 Global customer experience expert, Webhelp, and leading telecommunications provider, Sky, were celebrating again after taking home the […]

WEBHELP AND VODAFONE UK WIN ‘EXCELLENCE IN BUSINESS OUTSOURCING COLLABORATION’ AWARD AT 2018 CCA AWARDS

London, UK, 29/11/2018 Global customer experience expert, Webhelp, and leading telecommunication company, Vodafone UK, scooped up the award for Excellence […]

The Ghost Shoppers of Black Friday and Cyber Monday

Ghost shopping is a fairly new term in retail, but it describes how customers are visiting a high street store […]

Rise in ‘Ghost Shoppers’ adding to High Street woes this Christmas

A STUDY by Webhelp, a leading UK customer experience provider, reveals 1 in 5 under 25s admit they’ve bagged a […]

[Fashion] Growing your business without cash flow problems!

Growing your fashion brand without having to worry about cash flow problems? This is the kind of service that Webhelp […]

Transitional marketplaces – providing a unified omnichannel experience for B2C and B2B

Online shopping makes our life easier and has grown tremendously during the past decade. From shoes to cars, travel experiences […]

Reflections on partnership models

I’m really looking forward to participating in the CCA Keynote Debate later today. I’ll be joining peers from across the […]

Webhelp and Sky Win Best Outsourcing Partnership at 2018 Engage Awards

London, UK, 13/11/2018: Leading global customer experience and business process outsourcing company, Webhelp, beat off stiff competition to take the award […]

Webhelp’s market expansion strategies in the contact centre outsourcing market earn it accolades from Frost & Sullivan

Webhelp’s keen focus on agile customer experience (CX) solutions has helped it grow across Europe in an intensely competitive market […]

Webhelp and Sky Win Best Outsourcing Partnership at 2018 Engage Awards

London, UK, 13/11/2018 Leading global customer experience and business process outsourcing company, Webhelp, beat off stiff competition to take the […]