5 Articles and Podcasts
Omnichannel and smarter sales assistance

Our recent YouGov research revealed that around 10% of customers admit to buying products online using their phone whilst still […]

Why Employee Recognition Means So Much

At Webhelp we are passionate about our people and their contribution to the company. Recognising our teams and ensuring they […]

Black Friday and Cyber Monday: The Webhelp Experience

The media coverage of Black Friday and Cyber Monday (BFCM) has focused mainly on the customer experience and the corporate, […]

CX: What Can We Expect In 2019?

As we approach the end of 2018 it’s always good to look back and see whether any of the Customer […]

How did British customers engage with Black Friday 2018?

On the 20th and 21st of November YouGov conducted research on behalf of Webhelp to gather views on how British […]

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