Author: Craig Gibson, Chief Commercial Officer, Webhelp South Africa has one of the highest youth unemployment rates in the world. […]
This week I am attending the Arch Summit in Luxembourg. This is a very unusual event because it’s the only […]
Author: Helen Murray, Chief Customer Solutions Officer at Webhelp UK Webhelp recently conducted research with the polling experts YouGov to […]
Webhelp’s Director of IT services, Stephen Dickson, joined record breaking Cystic Fibrosis warrior, Josh Llewellyn-Jones, this week, as he attempted […]
One of the main marketplace elements you should consider is, of course, the business model and profitability. How can I […]
Look around at how the companies you know function today. The modern business environment is in a state of constant […]
Over the past two decades no industry has been impervious to changes in how business is done. Across so many […]
Do you think that Artificial Intelligence (AI) will have a positive or negative effect on ‘your life in the near […]
We look back at the B2B marketplace morning discussion to explain the main changes and challenges set to be feature […]
44% do not think Artificial Intelligence will impact them positively in any way and 52% say it will make dealing […]
Leading customer experience provider Webhelp asked 8,000 contact centre employees to share their most distinctive customer interactions 4 April […]