Author: Chris Bryson, Global Analytics Director, Webhelp Webhelp recently commissioned revealing new research from polling experts YouGov, designed to uncover what […]
Author: David Turner, CEO, Webhelp As new technology drives a sea change across the customer experience sector, it is important […]
Author: Anton Manley, Chief Client Officer, Webhelp The UK Employee Experience Awards, now in their 5th consecutive year, have been […]
The swift emergence of AI and automation technologies is creating a strategic challenge in terms of expertise. Increasingly, businesses are […]
Les industriels de l’automobile ont engagé une mutation profonde : basculer d’un modèle propriétaire à un modèle de service. L’expérience […]