8 Articles and Podcasts
Webhelp “Think Human”

Webhelp rings in its next phase of strategic development with new brand Paris-headquartered Webhelp, the European leader in customer experience […]

Employees agree on the advantages of a cross age-group workforce

New YouGov research shows broad support for multi-generational and flexible working and fast resolution for customer service issues. 60% of […]

Regardless of age, consumers want a fast response and value data security

A clear preference for speed in customer service across the board The most important aspect of customer service for companies […]

The Hub #11 Generation Z – September 2019
SHARECheers to the new year! And with the new beginnings, we are not only happy to present our 12th edition [...]
Whitepaper launch: Generations – Cohort views on CX and the workplace

Webhelp’s latest Disruptor Series Whitepaper, which highlights the impact of generational influences on CX. For the launch, Gillian Campbell, Chief People Officer UK […]

WEBHELP EMPLOYEES RECEIVE RECOGNITION OF EXCELLENCE AT WEBHELP ANNUAL STAR AWARDS

Pic Caption: Webhelp Celebrated Excellence with Annual Star Awards 2019 Rising customer service stars from across the UK were recognised […]

Webhelp and Harambee hire 500 Unemployed young people

Building on its successful partnership with Harambee Youth Employment Accelerator, Webhelp will hire approximately 500 unemployed youth for a peak […]

Generational future-proofing, with Anne Marie Forsyth, Chief Executive CCA Global

In preparation for the next chapter of our Disruptor Series, looking at the Generational factors within CX, Anne Marie Forsyth, […]

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