10 Articles and Podcasts
Using emotion to connect in online retail

Webhelp’s latest Disruptor Series Whitepaper, highlights why, in 2020, it will be absolutely crucial that brands create deep and lasting […]

Webhelp Announces Charity Partnership with Dementia UK

Webhelp is delighted to announce Dementia UK as their corporate charity partner for 2020 This partnership was nominated, and chosen, […]

What should brands know about demographics and emotional connection?

For the third chapter of the Webhelp Disruptor Series, Webhelp takes a deep dive into the hot topic of ‘emotional connection’ and […]

New Webhelp commissioned research reveals that customers will pay more, be more loyal and recommend brands they have an Emotional Connection to.

Data shows emotional connection increases consumer action To thrive in today’s competitive landscape, it is essential that brands cultivate an […]

Whitepaper launch: Emotion, choice and being human in customer service

Author: Helen Murray,  Chief Customer Solutions Officer – Webhelp UK, India and South Africa Webhelp’s latest Disruptor Series Whitepaper, highlights […]

Webhelp raises £31,000 for charity partner Together for Short Lives

Generous Webhelp employees have raised an incredible £31,000 for Together for Short Lives, which was the company’s corporate charity partner […]

Axel Mouquet appointed President and CEO of Webhelp Payment Services
SHARE Axel Mouquet, Deputy General Manager and Chief Commercial Officer of Webhelp Payment Services, a subsidiary of Webhelp group dedicated to [...]
The Evolution of COVID-19, what we learned
SHAREWhat we learned from wave 1 to prepare us and implement for wave 2 The coronavirus pandemic has affected every [...]
A human approach to caveat digitalization
SHARE2020 has hit the two most human of industries – travel and hospitality. A mix of emotions and changing behaviours [...]
Think human when it comes to automation
SHAREThe time to transform is now – automation drives process efficiency and increases customer NPS. 2020 has been an eye [...]