18 Articles and Podcasts
Brand humanity – what it is and why it works!

In part 3 of our blog serialisation of the latest Webhelp whitepaper “Emotion: Establishing emotional connections with customers: What brands […]

Make ‘Time for a Cuppa!’ with Webhelp and Dementia UK

Webhelp is delighted to be working in partnership with Dementia UK as their corporate charity for 2020. And we’d like […]

Industry expert Scott Logie on why emotional connection works

  In part 3 of our blog serialisation of the latest Webhelp whitepaper “Emotion: Establishing emotional connections with customers: What […]

Spotlight on the work of Operation Hunger, Webhelp charity partner for 2020

Webhelp is delighted to be working with Operation Hunger as their new charity partner in South Africa for 2020. Dr […]

Emotion in CX, getting beyond the hype!

  In part 2 of our blog serialisation of the latest Webhelp whitepaper “Emotion: Establishing emotional connections with customers: What […]

Trends 2020 – Upply is digitalising the supply chain and integrating Webhelp Payment Services solutions!

A preferred marketplace for transport and logistics professionals, Upply brings increased transparency and fluidity to the supply chain market. Highly […]

Emotion in CX, Introduction from UK CEO David Turner

David Turner, Webhelp UK Group CEO, introduces the blog serialisation of our latest whitepaper “Emotion: Establishing emotional connections with customers: […]

An Admiral Nurse’s story: Why the Dementia UK helpline is so important to families!

Webhelp is delighted to be working in partnership with Dementia UK as their corporate charity for 2020. When things get […]

Webhelp wins prestigious Trade and Investment Award in South Africa

Webhelp have taken home the coveted Cap40 Trade and Investment Award, at this year’s annual business award dinner. The Cap40 […]

Why understanding emotion can be key to customer service!

Webhelp has launched a new whitepaper looking at the impact of emotional connection in CX. The paper reveals the importance […]