12 Articles and Podcasts
Read the 6th edition of our OneShot magazine on Social Engagement
SHARE Our 6th edition of the OneShot is here! Download your OneShot Magazine Tick tock tick tock… Time is ticking [...]
Legal frameworks of content moderation around the world (Part 3)
SHARE With an initial goal of curbing fake news and online hate, the NetzDG unfortunately, created a blueprint for internet [...]
Video Chat for Customer Service sees 70% growth in Europe
SHAREConsumers embrace video calling when interacting with organizations since COVID-19. Over one quarter of consumers would switch brands if offered the option of video chat. Paris, France  20 January [...]
5G and Customer Service – What early adopters are looking forward to
SHAREWith the marketing of new 5G equipment and packages, the questions of the first customers and early adopters will not [...]
The transformation of B2B sales
SHAREMeet those who make the modern B2B go-to market: “inside sales” sellers. Driven by changing B2B buying behavior, the sedentary [...]
Legal frameworks of content moderation around the world (Part 2)
SHARE Internationally, two documents provide freedom of expression protection. The first is Article 19 of the Universal Declaration of Human [...]
Webhelp opens multilingual hub in Mexico
SHARE Webhelp is very proud to welcome our first colleagues based in Mexico. It is fantastic to add another location [...]
Legal frameworks of content moderation around the world (Part 1)
SHARE Following increased pressure to protect the audience from harmful content, both large and small online platforms that mainly host [...]
Make a privacy request
You are about to submit a request attached to the processing of your Personal Data by Webhelp. Protecting your Personal [...]
Modern slavery statement
Webhelp operates with a high level of social responsibility, and our determination to conduct business in an ethical, fair and [...]