Webhelp has been working with specialist interactive training provider VIVIDA to deliver powerful learning experiences to keep our people safe, both at work and in their personal lives.
Webhelp’s Managing Director (Customer Solutions) Mark Guest looks at the growing need for commercial certainty as organisations consider the merits of outsourcing critical operations.
Secondhand car platforms are using digitalization to make their platforms more attractive for online customers.
Africa is a continent of near-limitless opportunity for a range of customer experience outsourcing services. Find out how Africa is setting the BPO agenda and how you can enter this market.
A quick analysis of the fashion and ready-to-wear market, plus 3 tips from Bertrand Mahon, VP Operation Logbox at Webhelp Payment Services, whose credit management network covers 35,000 shops and more than 400 brands. A unique economic vantage point.
Webhelp and Co-op have joined forces with Blossom Care Solutions to fight period poverty, in a practical, holistic way.
With huge advances in the tools and methods available to analyse unstructured customer data, we look at the wealth of untapped insight to be gained from Voice of the Customer (VoC) feedback.