11 Articles and Podcasts
Webhelp invests in Durban talent with the launch of its KZN-based office
SHAREWe’re incredibly pleased to announce that Webhelp’s uMhlanga Ridgeside office was officially launched on Wednesday, 27 October. Against the backdrop [...]
Webhelp launches immersive cyber awareness training to over 15,000 colleagues

Webhelp has been working with specialist interactive training provider VIVIDA to deliver powerful learning experiences to keep our people safe, both at work and in their personal lives.

Final Farewell to the Bears of Sheffield
SHAREIn support of The Children’s Hospital Charity, Webhelp sponsored our very own bear in the Bears of Sheffield sculpture trail. [...]
The future of outsourcing: Let’s talk innovative, agile, strategic commercial models

Webhelp’s Managing Director (Customer Solutions) Mark Guest looks at the growing need for commercial certainty as organisations consider the merits of outsourcing critical operations. 

Protect dealers and buyers on secondhand car platforms

Secondhand car platforms are using digitalization to make their platforms more attractive for online customers.

Webhelp: Setting the agenda for BPO CX in Africa

Africa is a continent of near-limitless opportunity for a range of customer experience outsourcing services. Find out how Africa is setting the BPO agenda and how you can enter this market.

Webhelp Welcomes Chief Growth Officer in APAC
SHAREWebhelp Bolsters APAC Leadership with the Appointment of Andrew Quake to Chief Growth Officer October 12, 2021 — Webhelp announced [...]
Fashion and ready-to-wear: 3 tips to help you make the most of the economic recovery

A quick analysis of the fashion and ready-to-wear market, plus 3 tips from Bertrand Mahon, VP Operation Logbox at Webhelp Payment Services, whose credit management network covers 35,000 shops and more than 400 brands. A unique economic vantage point.

Webhelp Appoints Co-CEO of Digital Content Services
SHAREWebhelp Appoints Paul Danter Co-CEO of Digital Content Services to Lead Expansion in the Americas PARIS — October 5, 2021 [...]
Webhelp joins forces with Blossom to support female empowerment in South Africa

Webhelp and Co-op have joined forces with Blossom Care Solutions to fight period poverty, in a practical, holistic way.

Voice of the Customer – Retail’s secret weapon

With huge advances in the tools and methods available to analyse unstructured customer data, we look at the wealth of untapped insight to be gained from Voice of the Customer (VoC) feedback.

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