We’re delighted to unveil the exciting transformation of our Sheffield office, having invested in a series of green initiatives along the way.

Could a KYC procedure have avoided ‘The Tinder Swindler’ situation? Guillaume Casterman, Director International Projects & Knowledge at Webhelp KYC Services shares how dating apps can use KYC processes to prevent fraud.

Webhelp has been recognized at the prestigious 2022 The Learning and Performance Institute Awards,

Jonathan Cowey, Webhelp’s Business Director for Regulated Services, talks us through the importance of Know Your Customer in 2022

Webhelp has been recognized as an industry leader in Frost and Sullivan’s 2021 Frost Radar™ report, ranked as the most innovative CX organization overall, and in the top two for its consistent growth.

Webhelp are pleased to announce the appointment of Helen Murray to the new role of Chief Client Officer for the UK Region.

We’re delighted to announce that Webhelp has been nominated for four awards at 2022’s Contact Centre Association (CCA) Awards.

Webhelp and the Contact Centre Management Association (CCMA) are collaborating on an online seminar to explore the use of contact centre data

The challenge is a familiar one: to build or develop your international marketplace, you must quickly take on tens of thousands of sellers from all countries, especially China. This involves setting up a KYC assessment process for these sellers that is effective and fully compliant. What’s the right solution? Setting up a digital platform allowing sellers’ files and their analysis in their original language to be collected, as explained by Alexandre Perrachon, Business Development Director of Webhelp KYC Services.

Fireside chat with Webhelp Payment Services and Thunes Collection on B2B marketplaces and payments.