13 Articles and Podcasts
Wholesale Is Not Dead: the podcast that gets real fashion pros talking
SHAREDedicated to fashion pros, as a strategy consulting agency Mars Branding Agency stands out for its originality. It produces the [...]
Webhelp opens its doors to sustainable, refurbished Sheffield site

We’re delighted to unveil the exciting transformation of our Sheffield office, having invested in a series of green initiatives along the way.

Could a proper KYC strategy have prevented ‘The Tinder Swindler’?

Could a KYC procedure have avoided ‘The Tinder Swindler’ situation? Guillaume Casterman, Director International Projects & Knowledge at Webhelp KYC Services shares how dating apps can use KYC processes to prevent fraud.

Webhelp Launches New Solutions for the Automotive Sector
SHARE Paris, France – 21, February 2022 – Webhelp, a leading global provider of customer experience and business solutions, has [...]
Webhelp Receives Prestigious Learning Award for their Onboarding Programme

Webhelp has been recognized at the prestigious 2022 The Learning and Performance Institute Awards,

Webhelp Named a Leading Impact Sourcing Provider at the 2022 Global Impact Sourcing Awards
SHAREParis, France – 18, February 2022 – Webhelp, a leading global provider of customer experience (CX) and business solutions, has [...]
Three questions on… Know Your Customer

Jonathan Cowey, Webhelp’s Business Director for Regulated Services, talks us through the importance of Know Your Customer in 2022

Webhelp named the Most Innovative CX Provider

Webhelp has been recognized as an industry leader in Frost and Sullivan’s 2021 Frost Radar™ report, ranked as the most innovative CX organization overall, and in the top two for its consistent growth.

Webhelp Appoints Helen Murray as Chief Client Officer for UK Region

Webhelp are pleased to announce the appointment of Helen Murray to the new role of Chief Client Officer for the UK Region.

Webhelp nominated for 4 awards at 2022 CCA Awards

We’re delighted to announce that Webhelp has been nominated for four awards at 2022’s Contact Centre Association (CCA) Awards.

Webhelp and CCMA partner for ‘data is a game-changer’ online seminar

Webhelp and the Contact Centre Management Association (CCMA) are collaborating on an online seminar to explore the use of contact centre data

KYC: unlocking the puzzle to onboarding sellers on international marketplaces

The challenge is a familiar one: to build or develop your international marketplace, you must quickly take on tens of thousands of sellers from all countries, especially China. This involves setting up a KYC assessment process for these sellers that is effective and fully compliant. What’s the right solution? Setting up a digital platform allowing sellers’ files and their analysis in their original language to be collected, as explained by Alexandre Perrachon, Business Development Director of Webhelp KYC Services.

Fireside chat with Webhelp Payment Services and Thunes Collections | B2B marketplaces and payments

Fireside chat with Webhelp Payment Services and Thunes Collection on B2B marketplaces and payments.

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