With billions of active users online every day, it’s vital we safeguard platforms from harmful content and misinformation – we can’t do this without our content moderators. Their well-being is a top priority, and we must protect them so they can protect our online communities.
Hayley Monks, MD Utilities, provides some questions to consider when engaging a strategic service partner.
As we sit on the cusp of a new era for crypto, the question we’re asking is – how critical is KYC going to be?
Exploring the crucial business case for holistic, flexible, and connected customer-led transformation programmes.
Together, we can all break the bias – not just on International Women’s Day (IWD), all year round. Advancing gender balance within Webhelp is our next major program on the ESG More For People agenda, after Impact Sourcing.
We are delighted to confirm we are hosting a Think Tank discussion at this year’s MoneyLive Summit on 28th – 29th March.
Webhelp have been working in partnership with the Contact Centre Management Association (CCMA) to look the growth in the availability of data.