The year ahead will be incredibly challenging with major societal issues around cost of living, recruiting and retaining staff all becoming more prevalent.
Webhelps training and development programmes have been recognized at this year’s UK National Contact Centre Awards.
Webhelp has been recognized for their pioneering approach in Impact Sourcing at this year’s Global Sourcing Association (GSA) UK Awards.
Webhelp are delighted to announce their latest partnership with Retail Week, supporting the publication of the Retail 100.
What should financial services firms consider when pursuing customer-led transformation?