12 Articles and Podcasts
Fashion: What you need to know to export your brand to Scandinavia
SHAREThe fashion industry is one of the most vibrant and creative sectors in Europe. Many European fashion brands have managed [...]
How to balance automation and human in a KYC strategy?
SHAREFaced with increasingly demanding regulatory requirements and inspections, regulated institutions are required to apply the appropriate KYC (“Know Your Customer”) [...]
FOUR LESSONS LEARNED FROM MONEY 20/20
SHAREThe front end of the financial services sector is a bit like a glitzy stage show, with beautiful apps and [...]
Customer service in the water industry – maintaining a positive trend
The year ahead will be incredibly challenging with major societal issues around cost of living, recruiting and retaining staff all becoming more prevalent.
OneShot #8 The Metaverse
Something is happening in the Metaverse. We dive right in to discover what’s going on in this virtual world with the latest edition of our OneShot magazine.
Webhelp honoured at the 2022 UK National Contact Centre Awards
Webhelps training and development programmes have been recognized at this year’s UK National Contact Centre Awards.
Webhelp wins top accolade at the 2022 Global Sourcing Association UK Awards
Webhelp has been recognized for their pioneering approach in Impact Sourcing at this year’s Global Sourcing Association (GSA) UK Awards.
B2B: the payment solutions to watch in 2022: Open Banking, Pay By Link, Request To Pay and BNPL
SHARE2022 will see the emergence – or consolidation – of new B2B payment methods. The latest update from Meriem Ouenniche, [...]
Webhelp expands LATAM capability with acquisition of leading Brazilian Digital Customer Experience Provider, Grupo Services
SHAREDeal adds 9,000 people and outsourcing, digital transformation and AI capabilities in customer care, collections and sales Paris, France – [...]
Webhelp partner with Retail Week on the Retail 100
Webhelp are delighted to announce their latest partnership with Retail Week, supporting the publication of the Retail 100.
Reflections on ‘The business case for customer journey transformation in financial services’ Think Tank
What should financial services firms consider when pursuing customer-led transformation?
Webhelp leads panel discussion at LSX World Congress 2022
SHAREWebhelp recently hosted a keynote panel as part of the LSX World Congress in London, an event that welcomed healthcare [...]
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