18 Articles and Podcasts
The Metaverse Vs The Hype: What’s really in it for consumers?
In this second blog in our 6-part series, we’re looking what the metaverse could mean for consumers. Pascal Iakovou, Head [...]
eBook: Trust, safety & content moderation: The coming storm

Enterprises have lost control of the B2B sales cycle

eBook: Content moderation & CX in the age of the metaverse

Enterprises have lost control of the B2B sales cycle

How outsourcing CX could unlock the four-day week
Dave Pattman, Customer Experience Managing Director for Gobeyond Partners, part of the Webhelp Group, discusses the challenges and opportunities presented by [...]
The ultimate guide to content moderation

The ultimate guide to content moderation Many of the very best things to be found online are user-generated. And so […]

Trust and safety: Why it matters and how to get it right

Trust and safety: Why it matters and how to get it right The internet can be a risky place to […]

How to get automated content moderation right

How to get automated content moderation right Every minute, 240,000 photos are shared by Facebook users, 65,000 images are posted […]

The Ultimate Guide to B2B Sales

When you convert a prospect company from lead to customer, they can become one of your most profitable, meaningful and long-lasting customer relationships, and a huge vehicle for growth.

Guide to the B2B Sales Funnel

A B2B sales funnel tracks how potential customers actually buy from you – formalising the path from prospects, to qualified leads, to interested buyers, to converted customers.