18 Articles and Podcasts
The Metaverse Vs The Hype: What’s really in it for consumers?
In this second blog in our 6-part series, we’re looking what the metaverse could mean for consumers. Pascal Iakovou, Head of Social Media at Netino by Webhelp, examines how we already behave in metaversal spaces, and how the metaverse could change the way we do CX.
eBook: Trust, safety & content moderation: The coming storm
Web 3.0 is a huge opportunity for brands—download the eBook to learn about 5 emerging trust & safety principles for the metaverse.
B2B’s third way eBook: Overcoming the limitations of third-party and owned data in B2B sales
Flawed data is slowing your business to business sales success. Download the eBook to learn about a new type of data-led B2B sales strategy.
eBook: Content moderation & CX in the age of the metaverse
Getting trust, safety and other CX issues right is crucial for business. Download the eBook to learn about content moderation & Web 3.0.
How outsourcing CX could unlock the four-day week
Dave Pattman, Customer Experience Managing Director for Gobeyond Partners, part of the Webhelp Group, discusses the challenges and opportunities presented by [...]
The ultimate guide to content moderation
Find out how to evaluate the best content moderation approach for your platform & answer your most fundamental questions.
Trust and safety: Why it matters and how to get it right
Read the guide to get a crash course in trust and safety and learn about best practices for building an effective team.
How to get automated content moderation right
Your handy introduction to automated content moderation, including all the tools, models, methods and metrics you should be considering.
The Ultimate Guide to B2B Sales
B2B Sales Ultimate Guide. B2B sales is evolving you need to be equipped with the right tools to keep closing deals. Find out how.
Guide to the B2B Sales Funnel
Learn all about the B2B Sales funnel and see how to build an effective, customer-centric B2B funnel to suit modern times.
Build a B2B Sales Pipeline
Explore best practices for building a high–performing B2B sales pipeline & learn how it differs from a B2B sales funnel.
The Ultimate Guide to Enterprise B2B Sales
Take your enterprise B2B sales skills to the next level. Learn how it’s different to small & mid sized sales and what it takes to overcome the complexity & risks of winning bigger deals.
Building an effective lead gen machine
Learn about the different building blocks you need to construct an effective B2B lead generation machine built for today’s world.
B2B Sales Enablement: Your Guide to a Winning Strategy
Explore what makes B2B sales enablement such a vital part of every successful sales process, and how you can set up a successful strategy.
The accelerating transformation in B2B sales eBook
Download our eBook to learn about B2B sales strategies. Embrace the new era of buyer participation, hyper-relevance and non-linear journeys.
The Metaverse: Let’s cut through the noise
In this 6-part blog series, we’re going to explore why everyone’s talking about the metaverse, and why it matters. Think [...]
Webhelp joins GBS World Marketplace as a Certified Service Provider
We’re delighted to announce that Webhelp is now a Certified Service Provider on the World Source Marketplace for Global Business Services.
Supporting the retail sector to create meaningful and valuable customer experiences
Webhelp’s Managing Director (Retail), Mark Guest, discusses the current challenges faced by retail customer experience and operations leaders – and […]
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