Don’t miss our 8th edition of the OneShot magazine about uncertainty! In the skies of the business world, clouds are […]

Webhelp lifts 4 awards at the European Contact Centre & Customer Service Awards (ECCCSA) including Gold for Best Pan European Contact Center with Unilever

Personalization can be the travel industry’s secret weapon in attracting and retaining traveling customers. How many of us remember these […]

Webhelp and The Sandbox Win Top Corporate Partnership At the 2022 European Metaverse Awards

Eliana Angelova, Managing Director for the Travel, Leisure and Hi-Tech sectors, looks at how we can blend human interactions with technology and AI through multilingual customer support.

With almost 30 million consumers, Benelux is an underestimated market and represents a growth opportunity for domestic and foreign brands and retailers. Especially within the fashion industry, which is getting back on its feet after it was hit by the covid-crisis. Focus on Benelux with Kris Vijverman, Managing and Legal Director of Webhelp Payment Services Benelux, who shares his expert vision of the market.

Santiago Rossi, Operations VP, looks at the role automation can play in improving customer experience for the travel industry.