7 Articles and Podcasts
Webhelp and HP win award at the Customer Relationship Excellence Awards 2022 in Madrid, Spain.
SHAREThe AEERC (Spanish Association of Customer Relationship Experts), in collaboration with IFAES, has awarded HP Live Experts by Webhelp with [...]
Webhelp lifts 4 awards at the ECCCSAs in London

Webhelp lifts 4 awards at the European Contact Centre & Customer Service Awards (ECCCSA) including Gold for Best Pan European Contact Center with Unilever

How the travel industry can level-up with personalization (and unlock its possibilities)

Personalization can be the travel industry’s secret weapon in attracting and retaining traveling customers. How many of us remember these […]

Webhelp and The Sandbox win Top Corporate Partnership award

Webhelp and The Sandbox Win Top Corporate Partnership At the 2022 European Metaverse Awards

How to speak their language: Changing the game in multilingual CX

Eliana Angelova, Managing Director for the Travel, Leisure and Hi-Tech sectors, looks at how we can blend human interactions with technology and AI through multilingual customer support.

Fashion: Benelux, an attractive market for brands & retailers

With almost 30 million consumers, Benelux is an underestimated market and represents a growth opportunity for domestic and foreign brands and retailers. Especially within the fashion industry, which is getting back on its feet after it was hit by the covid-crisis. Focus on Benelux with Kris Vijverman, Managing and Legal Director of Webhelp Payment Services Benelux, who shares his expert vision of the market.

Why (and how) CX automation can be a game-changer for the travel industry

Santiago Rossi, Operations VP, looks at the role automation can play in improving customer experience for the travel industry.

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