4 Articles and Podcasts
Key takeaways: what we discussed in our recent Trust & Safety meet-up

We held our first Trust and Safety meet-up for European professionals recently in Concentrix + Webhelp’s Paris offices. Our array […]

Get the insider’s view: key takeaways on the future for AI and tech in travel CX

Following on from our recent exclusive Digital Travel Dinner, we hosted a roundtable discussion in the UK featuring a hand-picked […]

[Marketplaces B2B] How to secure growth in 2024 with BNPL, credit insurance and customer relations

Successful marketplaces stand out for their capacity to reduce the risk of non-payment. Securing customer’s accounts is one of the […]

eIDAS 2.0 and Digital Identity: a revolution in KYC processes?

eIDAS 2.0 (Electronic Identification And trust Services) is the new regulation on electronic identification adopted by the European Parliament and […]

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