2 Articles and Podcasts
UK Consumer Duty: is this a win-win for financial services firms and customers?

Imagine being able to understand what frustrates your customers and fixing these for the next customers. That would not only deliver your Consumer Duty evidence but also, most importantly, solve your customer friction points, ultimately leading to increased customer satisfaction, retention, and brand advocacy.  

[Fashion] Choosing the right partners to grow your business in 2024, at a time when trust is fragile

Do you work in fashion? Do you go to Europe’s big showrooms in Paris, Milan, London or Munich? So do […]

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