25 Articles and Podcasts
Webhelp delivers 20% performance improvement for clients by leveraging conversational AI
SHAREParis, April 6th, 2021 Webhelp, a leading global provider of customer experience (CX) and business solutions, today announces a host [...]
Season´ s greetings and a happy new year!
SHARE The past year has been a very challenging time for all of us – however, every challenge presents us [...]
The HUB #13 – Read our latest edition of our company magazine
SHARE As a people first company, our corporate magazine focuses on our employees. Published twice a year, we are always [...]
Webhelp strikes gold at the Engage Awards
SHAREWebhelp won the top prizes in the ‘Best Use of Training’ and ‘Best Partnership Solutions During a Crisis’ categories at [...]
Webhelp DACH – an outsourcing partner for companies in the DACH region and beyond
SHAREWith changing conditions and the decreasing number of CX suppliers in the delivery market, customer experience management is becoming an [...]
Peak Voices Part 2: Increased Service Demand in South Africa
SHAREA demand peak in Customer Service Management is expected during Black Friday, the festive season and beyond. In the second [...]
Black Friday, the retail rush in the COVID era
SHAREBlack Friday is an American consumer institution, where hordes of shoppers traditionally lined the streets waiting for the stores to [...]
Peak Voices Part 1: Increased Service Demand in South Africa
SHAREWhen describing a peak in customer experience, there are two separate meanings: the first is a peak moment as experienced [...]
Automotive distance selling framework: building a successful sales strategy
SHAREWebhelp sector experts Carole Rousseau, Business Unit Director Travel, Leisure, Automotive & Mobility, and Stéphane Chavatte, Account Director, share their [...]
Webhelp signs partnership with Allente
SHARESTOCKHOLM November 5th 2020 Allente has chosen Webhelp for the delivery of customer experience solutions including customer service, contact center [...]