With manufacturers racing to respond to a watershed era that could define winners and losers over the next 15 years.
Recent years have seen the passing of serious new legislation to combat money laundering (and the various illegal activities it […]
This year marks the 12th anniversary of the Webhelp UK Star Awards which were held at Cameron House on Loch […]
Four distinct pillars are essential to an efficient, impactful, and profitable digital dealership — people, processes, technology, and insights. Let’s look at these pillars in more depth, starting with the most important: people.
Since 2014, Webhelp South Africa has been supporting Columba Leadership, a South African social enterprise that offers values-based leadership programmes for Grade 10 -12 learners, principals and educators.
Balancing technology, people and processes will be the key to getting Know Your Customer (KYC) right for the fintech sector.
Find out how can you manage the inherent risks user-generated content poses while reaping the substantial benefits.
Get an overview of everything you need to know and do to build and develop an effective in-house content moderation team of your own.
Find out about the dangers moderators face, and the measures industry leaders are taking to ensure they are protected and supported.
Everything you need to know about using human content moderators to keep your platform, users and brand reputation safe online.
This guide explains the pros and cons of both in-housing and outsourcing content moderation, as well how to find the right partner.
In the third blog in our series, Sandrine Asseraf, Group Managing Director Americas and ESG, is looking at how businesses can position themselves to be ready for the metaverse. She also looks at brands already staking their claim and what you can learn from them.
Webhelp is incredibly proud to win the Social Programme of the Year at the 2022 Global Sourcing Association Awards for our impact sourcing program.
We believe in actions not words. Webhelp are one of only 16 companies in the world which have achieved Binding Corporate Rules deemed ‘The Gold Standard’ for data processing.
In this second blog in our 6-part series, we’re looking what the metaverse could mean for consumers. Pascal Iakovou, Head of Social Media at Netino by Webhelp, examines how we already behave in metaversal spaces, and how the metaverse could change the way we do CX.