By focusing on customer service, leveraging technology and data to connect the various touchpoints across the car buying journey, and forging strong partnerships between OEMs and dealers, the agency model has the potential to completely reshape the automotive industry.
In this article, we’ll look at the essential compliance and regulatory considerations for international automotive businesses seeking to make a splash in the UK market.
Tony Patterson, Managing Director, Automotive and Mobility at Webhelp, examines the most critical business opportunities and challenges in the automotive industry and forecasts some key areas on the sector’s agenda in 2023.
Webhelp is pleased to announce that it has expanded its UK leadership team further with the addition of Tony Patterson as MD, Automotive & Mobility.
How OEMs can transform their business models while adapting effectively to today’s customers with a future-proof strategy.
Four distinct pillars are essential to an efficient, impactful, and profitable digital dealership — people, processes, technology, and insights. Let’s look at these pillars in more depth, starting with the most important: people.
With manufacturers racing to respond to a watershed era that could define winners and losers over the next 15 years.
Four distinct pillars are essential to an efficient, impactful, and profitable digital dealership — people, processes, technology, and insights. Let’s look at these pillars in more depth, starting with the most important: people.
Les industriels de l’automobile ont engagé une mutation profonde : basculer d’un modèle propriétaire à un modèle de service. L’expérience […]