Fashion & Luxury

99 Articles and Podcasts
Why fashion businesses need to move from channel-first to customer-first
SHARE For years, consumer brands have promoted omnichannel strategies as a ‘Holy Grail’ for attracting and retaining customers. Many believe [...]
The timeless ways fashion businesses can maximize growth
SHARE It’s no secret that the fashion industry has endured one of the most challenging trading years in its history [...]
Three top tips for de-risking your fashion brand’s B2B channel
SHARE If ever any sector has demonstrated a determination to survive and thrive through adversity, it’s fashion. COVID-19 has hit [...]
Read the 6th edition of our OneShot magazine on Social Engagement
SHARE Our 6th edition of the OneShot is here! Download your OneShot Magazine Tick tock tick tock… Time is ticking [...]
Recommerce on the surge: Why second-hand stores are booming
SHAREWhy is recommerce on the rise? And why are marketplaces such as VINTED, thredUP or Poshmark thriving in this business [...]
OneShot #5 – Influence
SHAREOur 5th edition of OneShot is here! Download your OneShot magazineFollowing the unprecedented situation of the COVID-19 pandemic, numerous companies [...]
Fast Fashion, online retail growth and the future of the high-street

As fast fashion brand Boohoo adds more failing high-street brands to its online portfolio, sector expert Kellyann McCafferty, Account Director for […]

Sectors impacted by the COVID-19 lockdown

The business landscape is rapidly changing due to the influence of COVID-19. Here we take an at-a-glance look at which […]

How COVID-19 will create a revolution in flexible working

As the coronavirus (COVID-19) continues to have an unprecedented impact on business and society across the globe, David Turner, Webhelp Managing […]

Communications specialist, Rebecca Price, on emotion and customer behaviours

  In part 6 of our blog serialisation of the latest Webhelp whitepaper “Emotion: Establishing emotional connections with customers: What […]