The panellists at the 2023 LSX World Congress exchanged ideas on how to create patient-centric solutions and the best practices in using digital health technologies to help address the challenges and barriers that patients and clinicians in the NHS face.
Emma Bouché, Head of Healthcare, Webhelp UK, explains how the NHS could reduce waste and improve capacity through better communication, technology, effective resource management, and augmented human-to-human support.
This guide explains the pros and cons of both in-housing and outsourcing content moderation, as well how to find the right partner.
Flawed data is slowing your business to business sales success. Download the eBook to learn about a new type of data-led B2B sales strategy.
Learn all about the B2B Sales funnel and see how to build an effective, customer-centric B2B funnel to suit modern times.
Explore best practices for building a high–performing B2B sales pipeline & learn how it differs from a B2B sales funnel.
Emma Bouché, Head of Healthcare, looks at how the seismic impact of COVID-19 has accelerated a culture of innovation within UK Healthcare.
Well before the COVID-19 pandemic began, the identification and protection of vulnerable customers was a significant focus for companies and […]
As part of our #servicereimagined series, Helen Murray, Chief Customer Solutions Officer for the UK Region, looks at how Artificial Intelligence […]
(Article published initially in French in Actionco.fr) Selling is hard. More than ever, marketing-commerce congruence is essential to accelerate growth by generating higher value qualified leads. While the first two thirds of the B2B customer journey is now in digital form, “it is essential to stimulate the customer as soon as he prepares to make a purchase, alone, online, […]
As the urgency for change and transformation intensifies in the post COVID landscape, Craig Gibson CCO for Webhelp UK, shares his […]
The business challenge facing the Webhelp UK Operational Learning and Development (Ops L&D) team, at the onset of the COVID-19 pandemic was truly exceptional. […]
Partnership is a huge part of the way we deliver services at Webhelp, and one of our four cultural pillars […]
Understand the unsaid Humans remain the best in reading, interpreting and understanding content. Often times AI powered moderation fails to […]