gamescom, the world’s biggest games event in Cologne, Germany, took place from August 23 to 27, attracting a stunning 320,000 […]
Player experience in the world of video games is no longer just about the game itself. It refers to the […]
In the fast-paced, dynamic landscape of video games, player support has evolved from a cost center into a strategic element […]
In the dynamic world of video games, delivering a captivating and immersive player experience is crucial to the success of […]
The negative effects of inadequate player support can be detrimental to both players and gaming companies. Investing will help to ensure a positive player experience, foster player satisfaction, and build a strong and loyal player base.
Everything you need to know about using human content moderators to keep your platform, users and brand reputation safe online.
This guide explains the pros and cons of both in-housing and outsourcing content moderation, as well how to find the right partner.
In the third blog in our series, Sandrine Asseraf, Group Managing Director Americas and ESG, is looking at how businesses can position themselves to be ready for the metaverse. She also looks at brands already staking their claim and what you can learn from them.
In this second blog in our 6-part series, we’re looking what the metaverse could mean for consumers. Pascal Iakovou, Head of Social Media at Netino by Webhelp, examines how we already behave in metaversal spaces, and how the metaverse could change the way we do CX.
Web 3.0 is a huge opportunity for brands—download the eBook to learn about 5 emerging trust & safety principles for the metaverse.
Getting trust, safety and other CX issues right is crucial for business. Download the eBook to learn about content moderation & Web 3.0.
With demand for digital channels spiking, brands must now integrate all forms of communication which are relevant for their specific customers.
Technologies that facilitate the work of advisors, that improve the lives of customers, testimonials from international brands…