High Tech & Media

105 Articles and Podcasts
Human Content Moderation: Why It Matters, and How to Approach It

According to the World Economic Forum, by 2025 we’ll be creating over 400 billion gigabytes of data every day. (That’s […]

Outsourcing Content Moderation

An online platform that hosts illegal or problematic content and does nothing about it will take a big reputational hit. […]

The Metaverse Vs. The Hype: How will it change the world of work?
In our blog series so far we’ve looked at what the metaverse is (and what it isn’t), the potential for [...]
The Metaverse Vs The Hype: What do brands need to know?

In the third blog in our series, Sandrine Asseraf, Group Managing Director Americas and ESG, is looking at how businesses can position themselves to be ready for the metaverse. She also looks at brands already staking their claim and what you can learn from them.

The Metaverse Vs The Hype: What’s really in it for consumers?

In this second blog in our 6-part series, we’re looking what the metaverse could mean for consumers. Pascal Iakovou, Head of Social Media at Netino by Webhelp, examines how we already behave in metaversal spaces, and how the metaverse could change the way we do CX.

eBook: Trust, safety & content moderation: The coming storm

Enterprises have lost control of the B2B sales cycle

eBook: Content moderation & CX in the age of the metaverse

Enterprises have lost control of the B2B sales cycle

The Metaverse: Let’s cut through the noise
In this 6-part blog series, we’re going to explore why everyone’s talking about the metaverse, and why it matters. Think [...]
Webhelp Appoints a New Global Business Unit Executive Director to Support Growing High-Tech Client Base

Webhelp, a leading global provider of customer experience (CX) and business solutions, has appointed Amar Akatrai as its new Global Business Unit Executive Director – High Tech, to further strengthen and grow the business’ client portfolio across the globe.

Webhelp Welcomes Tech Leader Benjamin Faes to Executive Committee
SHAREWebhelp, a leading global provider of customer experience (CX) and business solutions, announced that Benjamin Faes has joined the group [...]