In the third blog in our series, Sandrine Asseraf, Group Managing Director Americas and ESG, is looking at how businesses can position themselves to be ready for the metaverse. She also looks at brands already staking their claim and what you can learn from them.

Flawed data is slowing your business to business sales success. Download the eBook to learn about a new type of data-led B2B sales strategy.

Read the guide to get a crash course in trust and safety and learn about best practices for building an effective team.

Your handy introduction to automated content moderation, including all the tools, models, methods and metrics you should be considering.

B2B Sales Ultimate Guide. B2B sales is evolving you need to be equipped with the right tools to keep closing deals. Find out how.

Learn all about the B2B Sales funnel and see how to build an effective, customer-centric B2B funnel to suit modern times.

Explore best practices for building a high–performing B2B sales pipeline & learn how it differs from a B2B sales funnel.

Take your enterprise B2B sales skills to the next level. Learn how it’s different to small & mid sized sales and what it takes to overcome the complexity & risks of winning bigger deals.

Learn about the different building blocks you need to construct an effective B2B lead generation machine built for today’s world.

Explore what makes B2B sales enablement such a vital part of every successful sales process, and how you can set up a successful strategy.

Download our eBook to learn about B2B sales strategies. Embrace the new era of buyer participation, hyper-relevance and non-linear journeys.

Webhelp’s Managing Director (Retail), Mark Guest, discusses  the current challenges faced by retail customer experience and operations leaders – and […]

Webhelp are delighted to announce their latest partnership with Retail Week, supporting the publication of the Retail 100.

Vanessa Flather takes us through the topics that retailers should be looking out for, in order to improve CX in 2022.

We surveyed over 2,000 UK adults, in order to understand the issues that are most concerning to consumers and retailers this Christmas.

With demand for digital channels spiking, brands must now integrate all forms of communication which are relevant for their specific customers.

With huge advances in the tools and methods available to analyse unstructured customer data, we look at the wealth of untapped insight to be gained from Voice of the Customer (VoC) feedback.

Technologies that facilitate the work of advisors, that improve the lives of customers, testimonials from international brands…