Following on from our recent exclusive Digital Travel Dinner, we hosted a roundtable discussion in the UK featuring a hand-picked […]
As anyone who has ever booked a holiday knows, the art of a successful holiday often begins with planning ahead. […]
Personalization can be the travel industry’s secret weapon in attracting and retaining traveling customers. How many of us remember these […]
Eliana Angelova, Managing Director for the Travel, Leisure and Hi-Tech sectors, looks at how we can blend human interactions with technology and AI through multilingual customer support.
Santiago Rossi, Operations VP, looks at the role automation can play in improving customer experience for the travel industry.
There’s a global skills shortage across plenty of sectors in 2022, but arguably nowhere is it more acute than in […]
Everything you need to know about using human content moderators to keep your platform, users and brand reputation safe online.
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