Personalization can be the travel industry’s secret weapon in attracting and retaining traveling customers. How many of us remember these […]
Eliana Angelova, Managing Director for the Travel, Leisure and Hi-Tech sectors, looks at how we can blend human interactions with technology and AI through multilingual customer support.
Santiago Rossi, Operations VP, looks at the role automation can play in improving customer experience for the travel industry.
There’s a global skills shortage across plenty of sectors in 2022, but arguably nowhere is it more acute than in […]
Find out about the dangers moderators face, and the measures industry leaders are taking to ensure they are protected and supported.
Everything you need to know about using human content moderators to keep your platform, users and brand reputation safe online.
This guide explains the pros and cons of both in-housing and outsourcing content moderation, as well how to find the right partner.
ABM can be a highly lucrative alternative to standard B2B sales strategies. Get detailed insights into how to get it right.