Know Your Customer Services

14 Articles and Podcasts
How manual fallback can transform your customer onboarding
SHAREAny companies using automation to streamline their Know Your Customer (KYC) process, whether it’s to onboard B2C or B2B customers [...]
Betting: how Betconstruct successfully outsources its KYC

As we enter 2023, betting is on the rise: KYC is therefore becoming a critical issue for coping with large volumes of registrations. In addition, the sector is subject to constantly evolving regulations, particularly in the context of the fight against money laundering and the financing of terrorism. Another constraint on KYC is the need to deliver a great customer experience and the best possible conversion rate. In a meeting with an expert, David Ozararat, CEO France of the SoftConstruct group, he explains how Betconstruct (Vbet.fr/Partouchesport.fr/Barrierebet.fr) has been outsourcing its KYC operations to Webhelp KYC Services since 2019.

AML/CFT: How to apply digitization to screening

The conflict in Ukraine has given rise to numerous assets freezing measures and increased vigilance in the screening of financial companies’ third-party databases. This is an opportunity to recall the fundamentals of AML/CFT (Anti-Money Laundering / Combating the Financing of Terrorism) screening as well as the latest contributions of digitisation in these processes.

Why Financial Services must ‘Change its Change’ to deliver results? 

This article was originally published as a byline by Herve Mazengod, online in Financial Derivative.   You can almost hear […]

Do you know your UBO? How US law is changing KYC for businesses

Recent years have seen the passing of serious new legislation to combat money laundering (and the various illegal activities it […]

KYC in Fintech: Tackling the 3 Biggest Challenges

Balancing technology, people and processes will be the key to getting Know Your Customer (KYC) right for the fintech sector.

Automation: a key element of the KYC strategy, and a necessary complement to human
SHAREFaced with increasingly demanding regulatory requirements and inspections, regulated institutions are required to apply the appropriate KYC (“Know Your Customer”) [...]
FOUR LESSONS LEARNED FROM MONEY 20/20
SHAREThe front end of the financial services sector is a bit like a glitzy stage show, with beautiful apps and [...]
Sanctions, Embargo, Suspicious transactions, PPE… How to ensure the success of an AML/CFT project?
SHARE For a few months now, not a day goes by without hearing the words sanctions, embargo, seizure of assets. [...]
Could a proper KYC strategy have prevented ‘The Tinder Swindler’?

Could a KYC procedure have avoided ‘The Tinder Swindler’ situation? Guillaume Casterman, Director International Projects & Knowledge at Webhelp KYC Services shares how dating apps can use KYC processes to prevent fraud.

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