Know Your Customer Services

11 Articles and Podcasts
Why Financial Services must ‘Change its Change’ to deliver results? 

You can almost hear the ‘collective sigh of relief’ from financial service providers, who experienced their business operations being pushed […]

Do you know your UBO? How US law is changing KYC for businesses

Recent years have seen the passing of serious new legislation to combat money laundering (and the various illegal activities it […]

KYC in Fintech: Tackling the 3 Biggest Challenges

Balancing technology, people and processes will be the key to getting Know Your Customer (KYC) right for the fintech sector.

Automation: a key element of the KYC strategy, and a necessary complement to human
SHAREFaced with increasingly demanding regulatory requirements and inspections, regulated institutions are required to apply the appropriate KYC (“Know Your Customer”) [...]
FOUR LESSONS LEARNED FROM MONEY 20/20
SHAREThe front end of the financial services sector is a bit like a glitzy stage show, with beautiful apps and [...]
Sanctions, Embargo, Suspicious transactions, PPE… How to ensure the success of an AML/CFT project?
SHARE For a few months now, not a day goes by without hearing the words sanctions, embargo, seizure of assets. [...]
Could a proper KYC strategy have prevented ‘The Tinder Swindler’?

Could a KYC procedure have avoided ‘The Tinder Swindler’ situation? Guillaume Casterman, Director International Projects & Knowledge at Webhelp KYC Services shares how dating apps can use KYC processes to prevent fraud.

Three questions on… Know Your Customer

Jonathan Cowey, Webhelp’s Business Director for Regulated Services, talks us through the importance of Know Your Customer in 2022

KYC: unlocking the Chinese puzzle to onboarding sellers on international marketplaces

The challenge is a familiar one: to build or develop your international marketplace, you must quickly take on tens of thousands of sellers from all countries, especially China. This involves setting up a KYC assessment process for these sellers that is effective and fully compliant. What’s the right solution? Setting up a digital platform allowing sellers’ files and their analysis in their original language to be collected, as explained by Alexandre Perrachon, Business Development Director of Webhelp KYC Services.

The 4 key indicators of a successful KYC remediation campaign

Knowing Your Customer (KYC) is at the heart of the challenges faced by regulated companies and financial institutions. In order to optimise the performance of a KYC remediation campaign, Guillaume Bru, Project Director at Webhelp KYC Services, recommends paying particular attention to 4 key indicators.