This year marks the 12th anniversary of the Webhelp UK Star Awards which were held at Cameron House on Loch […]

Four distinct pillars are essential to an efficient, impactful, and profitable digital dealership — people, processes, technology, and insights. Let’s look at these pillars in more depth, starting with the most important: people.

In the sixth and final blog in our series cutting through the metaverse hype, we’re looking at the changes that [...]

In the next blog in our series cutting through the metaverse noise, we’re taking a break from our regular schedule [...]

With more than 400 multi-brand retailers in France and abroad, the ready-to-wear brand Stella Forest has experienced great success. According to Geoffrey Boniface, Director of Operations at Stella Forest, the brand timed its digital transition perfectly. Here is an interview with Aline Abeya, Sales Manager France and Benelux at Webhelp Payment Services.

Since 2014, Webhelp South Africa has been supporting Columba Leadership, a South African social enterprise that offers values-based leadership programmes for Grade 10 -12 learners, principals and educators.

Our CIO Vincent Tachet recently took part in a round-table discussion about the role of self-service CX. In this blog, [...]

In the fifth in our blog series cutting through the metaverse hype, we’re looking at what’s in store for customer [...]

Balancing technology, people and processes will be the key to getting Know Your Customer (KYC) right for the fintech sector.

User-generated content is the very definition of a double-edged sword. On the one hand, it helps brands extend their reach […]