61 Articles and Podcasts
Webhelp welcomes Hilary Hahn as Senior Vice President, Global Partnerships to drive US and global growth

As Senior Vice President of Global Partnerships, Hahn will be responsible for building strong client partnerships – both in the US and globally.

Webhelp receives award for its global Impact Sourcing efforts

An impact sourcing program can help companies on their journey to creating a more diverse, equitable, and inclusive workplace. Discover Webhelp’s initiatives, and why – in the wider industry – it makes commercial sense to include it as part of a balanced approach to win war for talent.

Webhelp to Combine with Concentrix, Creating Global CX Leader, Well-Positioned for Growth

Webhelp and Concentrix Corporation (Nasdaq: CNXC) announced they have entered into exclusive negotiations to combine in a transaction valuing Webhelp at approximately $4.8 billion, including net debt.

Webhelp bolsters global exec team naming Monti Becker Kelly Senior VP of Global Clients

Webhelp bolsters global exec team naming Monti Becker Kelly Senior VP of Global Clients.

Webhelp appoints tech industry veteran Benjamin Faes as UK CEO

Webhelp appoints tech industry veteran Benjamin Faes as UK CEO.

How you can help keep your people (and customers) safe online

On Internet Safety Day, we’ll hear from Ivan Milenkovic, Group Chief Information Security Officer at Webhelp, who explains how you can help your people keep themselves – and your business – safe from digital harm.

Webhelp Recognized as a Best Place to Work Globally

Triple success for Webhelp with Best Places to Work globally, in Africa and for Women in Algeria

8 ways to hire smarter (better, faster, stronger)

In a marketplace where candidates have never had so much power and choice, Marcy Sumner, Head of Recruitment for Webhelp Americas, follows up by considering how smart employers can make sure they don’t miss out on the right people.

How do you know if your outsourced service strategy is right for your business?

Simon Garabette, Webhelp’s SVP Operations for North America digs a little deeper into what a business needs to consider when working with a BPO, and why a framework can be helpful in designing customer-centric service.

CX Leaders to Benefit from New Behavioral Science Practice at Gobeyond Partners

Richard Chataway appointed Director of new Nudge Practice bringing 15 years of experience in delivering positive business outcomes through improved CX

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