September 27, 2023 NEWARK, Calif., Sept. 27, 2023 (GLOBE NEWSWIRE) — Concentrix Corporation (NASDAQ: CNXC), a leading global provider of […]
NEWARK, Calif., Sept. 25, 2023 (GLOBE NEWSWIRE) — Concentrix Corporation (NASDAQ: CNXC), a leading global provider of customer experience (CX) […]
Webhelp has been recognized as a Global Leader in Everest’s CXM PEAK Matrix. Download the report to find out why they ranked us so highly.
As Senior Vice President of Global Partnerships, Hahn will be responsible for building strong client partnerships – both in the US and globally.
An impact sourcing program can help companies on their journey to creating a more diverse, equitable, and inclusive workplace. Discover Webhelp’s initiatives, and why – in the wider industry – it makes commercial sense to include it as part of a balanced approach to win war for talent.
Webhelp and Concentrix Corporation (Nasdaq: CNXC) announced they have entered into exclusive negotiations to combine in a transaction valuing Webhelp at approximately $4.8 billion, including net debt.
Webhelp bolsters global exec team naming Monti Becker Kelly Senior VP of Global Clients.
Webhelp appoints tech industry veteran Benjamin Faes as UK CEO.
On Internet Safety Day, we’ll hear from Ivan Milenkovic, Group Chief Information Security Officer at Webhelp, who explains how you can help your people keep themselves – and your business – safe from digital harm.
Triple success for Webhelp with Best Places to Work globally, in Africa and for Women in Algeria
Simon Garabette, Webhelp’s SVP Operations for North America digs a little deeper into what a business needs to consider when working with a BPO, and why a framework can be helpful in designing customer-centric service.
Richard Chataway appointed Director of new Nudge Practice bringing 15 years of experience in delivering positive business outcomes through improved CX
At the Future of Service conference in London, hosted by Webhelp and Gobeyond Partners, we explored how we can all think about design differently to achieve better outcomes for our customers, our organizations and wider society. Here are some of the headlines from a packed day of insight and inspiration.
Impact Sourcing programs can help companies on their journey to creating a more diverse, equitable and inclusive workplace.
In the context of managing bad debts, data makes it possible to address customers intelligently. As a result, collection rates can be increased by an average of 15%, along with other more qualitative benefits, as explained by Roxana Racaru, Data and Digital Performance Director at Collection Services, the collection arm of Webhelp Payment Services.
We believe in actions not words. Webhelp are one of only 16 companies in the world which have achieved Binding Corporate Rules deemed ‘The Gold Standard’ for data processing.