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64 Articles and Podcasts
Customer experience innovation set to undergo exponential growth in the next decade, research finds
SHARE Paris, France – 10th March 2022 – Customer contact center operations are set to undergo transformation to improve customer [...]
Webhelp named the Most Innovative CX Provider

Webhelp has been recognized as an industry leader in Frost and Sullivan’s 2021 Frost Radar™ report, ranked as the most innovative CX organization overall, and in the top two for its consistent growth.

Webhelp Welcomes Tech Leader Benjamin Faes to Executive Committee
SHAREWebhelp, a leading global provider of customer experience (CX) and business solutions, announced that Benjamin Faes has joined the group [...]
Webhelp Welcomes Chief Growth Officer in APAC
SHAREWebhelp Bolsters APAC Leadership with the Appointment of Andrew Quake to Chief Growth Officer October 12, 2021 — Webhelp announced [...]
WebHEALTH – Plogging for World Cleanup Day

Webhelpers across the world plogging for World Cleanup day.

Webhelp brings home a victory at the Apexo Experience Awards
SHAREThe Peruvian Association of Customer Experience (Apexo) has awarded Webhelp with the Best Customer Experience Operation award, which was presented [...]
WebHEALTH Kilometer Challenge – Mind, Body, Planet

For the second year, Webhelpers across the globe reunite for the annual Kilometer Challenge.

Webhelp Romania names a new Chief Executive Officer
SHAREBucharest, September 1st 2021 Răzvan Pătrunoiu has been appointed country managing director of the local subsidiary of Webhelp. From his [...]
Polyglot translation AI improves CX and optimizes performance
SHAREWebhelp’s proprietary machine translation solution equips advisors to deliver high-quality CX with up to +35 NPS improvement and up to [...]
Webhelp expands operations in Mexico

Since opening its multilingual hub in Mexico in 2020 the business has welcomed 285 colleagues to deliver Technical Helpdesk Services

Webhelp named a global CX leader by Everest Group
SHAREWebhelp Recognized as a Global Leader in Customer Experience by Analyst Everest Group for a Third Consecutive Year  Paris  – [...]
Webhelp expands footprint in Americas with OneLink
SHAREGlobal BPO Webhelp Acquires OneLink to Expand Operations in the Americas for Customer Experience Services and Solutions   Complementary CX [...]
Webhelp’s growth in the BFSI sector earns recognition as a CX leader by NelsonHall
SHARE16th June, 2021 Major international analyst firm NelsonHall has designated Webhelp, the leading global customer experience (CX) and business solutions [...]
OneLink is finalist in three different categories at the 16th Annual 2021 Contact Center World Awards
SHARE OneLink is now Webhelp! June 9, 2021 – 1 Minute Read Our technological and innovative approach in providing the [...]
Victor Sundén appointed CEO of Webhelp Nordic
SHARE 7th June 2021 Victor Sundén, Chief Commercial Officer and Deputy CEO at Webhelp Nordic, will be promoted to CEO [...]
Webhelp keeps growing with the opening of new offices in Malaga
SHARE Webhelp, a leading global customer experience and business solutions provider, inaugurated its new offices in the Benalmar Building, located [...]
Webhelp and Signify bring home a win at the Customer Experience Excellence Awards
SHARE28th May 2021 Webhelp, the leading global customer experience and business solutions provider, and its global client Signify, the world [...]
Alderman James Vos visits Claremont site
SHAREAs growth of the Business Process Outsourcing (BPO) sector in Cape Town continues to be recognised as a key driver [...]
Webhelp expands with launch of multilingual site in Albania
SHARE Webhelp partners with global beauty client to bolster customer service Milan, Italy – 29 April 2021 Webhelp, a leading [...]
Webhelp partners with Microsoft to stimulate economic growth in Egypt
SHARE Webhelp, a global leader in customer experience and business solutions, recently entered a partnership with Microsoft to create 200 [...]

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