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937 Articles and Podcasts
Webhelp Recognized as a Best Place to Work Globally

Triple success for Webhelp with Best Places to Work globally, in Africa and for Women in Algeria

Tammy Chetty discusses the positive impact of BPO sector in South Africa

Tammy Chetty, Managing Director of South Africa, talks about the level of opportunities now being seen within the country’s economy, its ability to rapidly create jobs at scale, and how Webhelp is helping with job creation.

8 ways to hire smarter (better, faster, stronger)

In a marketplace where candidates have never had so much power and choice, Marcy Sumner, Head of Recruitment for Webhelp Americas, follows up by considering how smart employers can make sure they don’t miss out on the right people.

Webhelp reflects on key year for global growth

Webhelp reflects on key year for global growth and looks towards continued investment in people and technology for 2023

How do you know if your outsourced service strategy is right for your business?

Simon Garabette, Webhelp’s SVP Operations for North America digs a little deeper into what a business needs to consider when working with a BPO, and why a framework can be helpful in designing customer-centric service.

Why finding the right CX partner really matters – and what to look for

Scott Weeth, CCRO and Steve Eveland, Business Development Executive, Webhelp Americas, share some pointers on how to know what makes a difference – and how to make sure your partner has it.

The Webhelp Anywhere approach to candidate experience

The end-to-end customer experience can be the difference between a good product or service, and an exceptional one.

CX Leaders to Benefit from New Behavioral Science Practice at Gobeyond Partners

Richard Chataway appointed Director of new Nudge Practice bringing 15 years of experience in delivering positive business outcomes through improved CX

Webhelp Given Top Ratings in Customer Experience Globally by Everest Group

Webhelp named Major Contender in first assessment for the Americas, Major Contender & Star Performer in APAC, and Leader in […]

Webhelp partners with leading certification company SGS for global trust and well-being initiative
SHAREParis, France – 13 October 2022 – Webhelp, a leading global provider of customer experience and business services, has partnered [...]

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