Triple success for Webhelp with Best Places to Work globally, in Africa and for Women in Algeria

Well before the COVID-19 pandemic began, the identification and protection of vulnerable customers was a significant focus for companies and […]

As part of our #servicereimagined series, Helen Murray, Chief Customer Solutions Officer for the UK Region, looks at how Artificial Intelligence […]

(Article published initially in French in Actionco.fr) Selling is hard. More than ever, marketing-commerce congruence is essential to accelerate growth by generating higher value qualified leads.  While the first two thirds of the B2B customer journey is now in digital form, “it is essential to stimulate the customer as soon as he prepares to make a purchase, alone, online, […]

One of the greatest misconceptions about managing a remote team is that it exclusively needs a new set of skills. […]

Currently most of us can relate to working remotely from different locations owing to the Covid-19 pandemic. A recent survey […]

Partnership is a huge part of the way we deliver services at Webhelp, and one of our four cultural pillars […]

Paris, June 22th 2020. With the appointment of Jean-Baptiste Decaix as Group Chief Client Officer, Webhelp reinforces its international senior […]

Paris, June 22th 2020. With the appointment of Jean-Baptiste Decaix as Group Chief Client Officer, Webhelp reinforces its international senior […]

As fast fashion brand Boohoo adds more failing high-street brands to its online portfolio, sector expert Kellyann McCafferty, Account Director for […]

Understand the unsaid Humans remain the best in reading, interpreting and understanding content. Often times AI powered moderation fails to […]

The travel, tourism and hospitality industry has been hit hard by the impact of the COVID-19 outbreak. However, many countries […]

§ Section 230 Enacted in 1996, § Section 230 of the Communications Decency Act (CDA) states that “No provider or […]

The arrival of COVID-19 may have changed the travel industry forever. We’ve asked sector expert, and Webhelp Group Chief Sector […]

From crisis management to the emergence of the relativity world afterwards. Here are some thoughts to make the current health […]

As communities the world over contemplate the challenge of biodiversity loss — the theme of this year’s World Environment Day […]

Did you know that since the onset of the Covid-19 pandemic Facebook’s daily active users have gone well over 1.73 […]

  Meet our Game Changers : Jay Fell Global Account Manager, UK. “Everything is possible if you have the drive, determination […]

World Earth Day, now in its 50th year, was established to increase environmental awareness and accountability and to call for […]