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60 Articles and Podcasts
Why understanding emotion can be key to customer service!

Webhelp has launched a new whitepaper looking at the impact of emotional connection in CX. The paper reveals the importance […]

Webhelp partners with Operation Hunger to fight against malnutrition

Webhelp is delighted to announce Operation Hunger as their new charity partner in South Africa for 2020. Operation Hunger has […]

Webhelp and Right Management Release Informative ‘Creating A Leadership Framework’ Webinar for 2020

Organisations across the UK understand the value great leadership brings to achieving success. But defining what this looks like in […]

Webhelp hosts industry discussion on why emotion is key to the future of customer experience

Webhelp hosted the highly anticipated third instalment of their Disruptor Dinner events at the Shangri-la at the Shard in London […]

Using emotion to connect in online retail

Webhelp’s latest Disruptor Series Whitepaper, highlights why, in 2020, it will be absolutely crucial that brands create deep and lasting […]

What should brands know about demographics and emotional connection?

For the third chapter of the Webhelp Disruptor Series, Webhelp takes a deep dive into the hot topic of ‘emotional connection’ and […]

Whitepaper launch: Emotion, choice and being human in customer service

Author: Helen Murray,  Chief Customer Solutions Officer – Webhelp UK, India and South Africa Webhelp’s latest Disruptor Series Whitepaper, highlights […]

New Webhelp commissioned research reveals that customers will pay more, be more loyal and recommend brands they have an Emotional Connection to.

Data shows emotional connection increases consumer action To thrive in today’s competitive landscape, it is essential that brands cultivate an […]

Webhelp raises £31,000 for charity partner Together for Short Lives

Generous Webhelp employees have raised an incredible £31,000 for Together for Short Lives, which was the company’s corporate charity partner […]

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