Webhelp is delighted to announce Operation Hunger as their new charity partner in South Africa for 2020. Operation Hunger has […]
Organisations across the UK understand the value great leadership brings to achieving success. But defining what this looks like in […]
Webhelp has launched a new whitepaper looking at the impact of emotional connection in CX. The paper reveals the importance […]
Webhelp hosted the highly anticipated third instalment of their Disruptor Dinner events at the Shangri-la at the Shard in London […]
Webhelp’s latest Disruptor Series Whitepaper, highlights why, in 2020, it will be absolutely crucial that brands create deep and lasting […]
For the third chapter of the Webhelp Disruptor Series, Webhelp takes a deep dive into the hot topic of ‘emotional connection’ and […]
Data shows emotional connection increases consumer action To thrive in today’s competitive landscape, it is essential that brands cultivate an […]
Author: Helen Murray, Chief Customer Solutions Officer – Webhelp UK, India and South Africa Webhelp’s latest Disruptor Series Whitepaper, highlights […]
Generous Webhelp employees have raised an incredible £31,000 for Together for Short Lives, which was the company’s corporate charity partner […]
Artificial intelligence and machine learning opened the doors to a new innovation that promises to make everyday life, whether at […]
Few things are more important than SEO when it comes to driving traffic and sales to a website. Search engine […]
Thanks to the modern digitalisation, the amount of data produced every day is simply incredible. A recent study revealed that, […]
As the countdown to Christmas continues, David Turner CEO for Webhelp UK, India and South Africa, looks at 12 themes […]
Author: Helen Murray, Webhelp Chief Customer Solutions Officer Reflecting on the importance of humanising business and creating positive emotional connections, Helen […]
Dave Pattman, Managing Director of CX Services at Gobeyond Partners, part of the Webhelp Group, is to present an exclusive webinar […]
In recent months, industry pundits and analysts have speculated on the impact of the younger generation as consumers and on […]
Author: Helen Murray, Webhelp Chief Customer Solutions Officer How do we find the right balance between people and technology? Here […]
GoBeyond Partners, part of the Webhelp Group, will hold the highly regarded Future of Service Conference, at No.11 Cavendish Square, […]
The customer journey is usually described as the complete sum of experiences that customers travel through when interacting with a […]
Author: Ewan McKay, Marketing and Communications Manager, Webhelp CX, HX, customer journeys and touchpoints…. The contact centre industry is awash […]